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Chapter 15

Appendix

Responsibility for the Pay Service (Cost to Customers)

――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

•• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

If a product is reinstalled to move to a different spot or to move to a different house.

If customer requests instructions on how to use because of another company's product.

If customer requests instructions on how to use the network or another company's programme. If customer requests software installation and setup for the product.

If a service technician removes/cleans dusts or foreign materials inside of the product.

If customer requests an installation additionally after purchasing a product through home- shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair If a product damage is caused by;

•• External impact or drop.

•• Use of supplies or separatly sold product unspecified by Samsung.

•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

•• Remodeling or repairing the product by customer.

•• Using it with incorrect voltage or non-authorised electrical connections.

•• Not following the "cautions" in User Manual.

Others

•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

――If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

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Samsung LH75DMERTBC/XP manual Appendix, 188, Not a product defect, Product damage caused by customers fault, Others
Page 187 Page 189

LH65DMERTBC/NG, LH75DMERTBC/XY, LH82DMERTBC/NG, LH82DMERTBC/CH, LH75DMERTBC/EN specifications

The Samsung LH82DMERTBC/XY is a cutting-edge digital signage solution that delivers remarkable performance and versatility for a variety of applications. Designed primarily for commercial use, this display is part of Samsung's extensive lineup known for its high-quality visuals and robust build, making it an ideal choice for businesses looking to enhance their advertising and informational displays.

One of the standout features of the LH82DMERTBC/XY is its impressive 8K resolution. With 7680 x 4320 pixels, the screen offers an unparalleled level of detail that captivates viewers and enhances the overall viewing experience. This high resolution is particularly beneficial for environments where clarity and sharpness are critical, such as in retail storefronts, conference rooms, and exhibition spaces.

In addition to its outstanding resolution, the Samsung LH82DMERTBC/XY is equipped with advanced HDR (High Dynamic Range) technology. HDR enhances contrast and color accuracy, making the content more vibrant and lifelike. This feature ensures that even in brightly lit environments, the display remains visible and clear, making it suitable for various lighting conditions.

The display also boasts a slim and sleek design, minimizing its footprint while maximally utilizing the available space. Its ultra-narrow bezels create a near-seamless look when multiple displays are used together, enhancing the overall aesthetic and allowing for stunning video wall configurations.

Another notable characteristic of the LH82DMERTBC/XY is its powerful Tizen operating system. This platform offers a user-friendly interface and supports a multitude of applications, enabling businesses to showcase dynamic content easily. With built-in connectivity options, including HDMI, DisplayPort, and USB-C, the display allows for seamless integration with various devices and media players.

Additionally, the Samsung LH82DMERTBC/XY is designed for 24/7 operation, ensuring durability and reliability even in high-demand settings. Features such as enhanced thermal management contribute to its long operational lifespan, which is crucial for businesses that depend on continuous uptime.

Overall, the Samsung LH82DMERTBC/XY is a versatile digital signage display that combines stunning visuals, user-friendly technology, and durability. It is an excellent choice for businesses aiming to create impactful visual experiences that resonate with their audience and drive engagement.
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