Troubleshooting (D-Net)

Problem

Possible Solution

The device is displayed as being

Only DTVs, STBs, AV-HDDs, D-VHSs and MPEG camcorder IEEE 1394

‘UNKNOWN’.

devices are controllable.

 

Other devices will display “UNKNOWN” in the device list.

 

Some supported devices may display as “UNKNOWN” due to an initialization

 

error.

 

If a device is supported but is displayed as “UNKNOWN”, reconnect the

 

1394 cable. If this does not work, it is because the information about the

 

device is unreadable due to an internal error.

A connected device is not displayed in

A device which has experienced an error during initialization, may malfunction

the device list.

and affect the operation of other connected devices. Other devices may not be

 

displayed in the list.

 

Disconnect and reconnect the1394 cable.

 

Remove a device which does not guarantee compatibility when multiple

 

devices are connected.

 

The repeater and hub are not displayed in the device list.

‘Check the connection with IEEE 1394

This message appears when there is a problem with the connected device or

cable.’ message appears.

the 1394 cable.

 

Initialization might fail when multiple devices are connected due to limitations of

 

some connected devices.

 

Check that the 1394 cable is making a loop and reconnect the 1394 cable.

 

Check that cables are correctly connected to all connected devices.

 

This message may appear due to an operating error of the 1394 port of a

 

particular device.

‘Connection is failed.

IEEE 1394 supports a limited number of screen connections. This message

Exceeds the limit of 1394 network

appears when the limit has been exceeded.

connection.’ message appears.

Stop unnecessary operations such as playing, recording, etc. and try

 

it again. Turn the auto screen connection function (I-mode) of D-VHS

 

devices OFF, and retry. If a camcorder is connected and it is not currently

 

being used, turn it off or disconnect it from the 1394 network.

‘This device is occupied by another

This message appears when you try to record a device, which is currently being

device.’ message appears.

recorded manually or by another device, through the TV.

 

Stop the recording device and retry.

‘Authentication is failed’ message

Check that the connected device supports DTCP.

appears.

 

‘Recording is prohibited.’ message

This message appears when trying to copy protected content.

appears.

This message appears when trying to copy No-more-copies or Copy-never

 

content.

Although DV Camcorder is in the

Although a camcorder which supports the DV format appears in the device list,

device list, no picture is displayed on

you cannot watch video from the camcorder even if you select the camcorder

the screen when the DV camcorder is

as an input source, because the TV supports the MPEG format only.

selected.

 

No picture on the screen after selecting

Check if the current mode for DTV and STB is set to analog by mistake.

a device

For AV-HDD, check if the played content has reached the end. (Select the item

 

from the content list again.)

 

For D-VHS, check if a D-VHS tape is being used. If the camcorder supports the

 

DV format, no picture will be displayed on the screen.

‘Initializing D-Net’ message appears.

This message appears when the D-Net function is being initialized.

 

Retry after a short wait to use the D-Net function.

‘Exceeds the limit of device numbers.’

This message appears when the number of currently connected D-Net devices

message appears.

exceeds 10.

 

Retry after disconnecting unnecessary devices.

English - 82

Page 84
Image 84
Samsung LN2A620A1F, LN32A620A1F, LN40A620A1F user manual Troubleshooting D-Net, Problem Possible Solution