Samsung M282x, M262x, SLM2625DXAC, SLM2825DW Condition Suggested Solutions Dropouts, White Spots

Printing quality problems
Condition	Suggested Solutions
Dropouts	If faded areas, generally rounded, occur randomly on the page:
A a B b C	• A single sheet of paper may be defective. Try reprinting the job.
	• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
A a B b C
	• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
A a B b C
A a B b C	• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick.
A a B b C	If these steps do not correct the problem, contact a service representative.

White Spots	If white spots appear on the page:
	•	The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
		dirty. Clean the inside of your machine.
	•	The paper path may need cleaning. Clean the inside of your machine.
	If these steps do not correct the problem, contact a service representative.

Vertical lines	If black vertical streaks appear on the page:
	• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
	install a new one.
	If white vertical streaks appear on the page:
	• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the
	problem, contact a service representative.

5. Troubleshooting 202