Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.

 

 

Condition

Suggested Solutions

 

 

 

 

 

 

 

Light or faded print

• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge.

 

 

 

 

• The paper may not meet paper specifications; for example, the paper may be too moist or rough.

 

 

 

 

• If the entire page is light, the ting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode

 

 

 

 

off. See the help screen of the printer driver.

 

 

 

 

• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine.

 

 

 

 

• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the

 

 

 

 

problem, contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

The top half of the paper is

The toner might not adhere properly to this type of paper.

 

 

printed lighter than the rest of

• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled.

 

 

the paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner specks

• The paper may not meet specifications; for example, the paper may be too moist or rough.

A aB bC c

• The transfer roller may be dirty. Clean the inside of your machine.

• The paper path may need cleaning. Contact a service representative.

A aB bC c

 

A aB bC c

 

A aB bC c

 

A aB bC c

 

5. Troubleshooting 201

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Samsung M262x, M282x, SLM2625DXAC, SLM2825DW manual Printing quality problems