Lexmark OptraTM manual Symptom Table, Symptom Action

4026-0XX

Symptom Table

Locate your symptom in the following table and take the appropriate action

Symptom	Action
Dead printer	Go to the “Low Voltage Power Sup-
	ply Service Check” on page 2-22.
Fan not working	Go to the “Fan Service Check” on
	page 2-17.
Fan noisy	Go to the “Fan Service Check” on
	page 2-17
Fuser parts melted	Go to the “Cold Fuser Service
	Check” on page 2-18.
Fuser Lamp doesn’t light	Go to the “Cold Fuser Service
	Check” on page 2-18.
Toner not fused to the paper	Go to the “Cold Fuser Service
	Check” on page 2-18.
Blank page	Go to the “Print Quality Service
	Check” on page 2-38.
Black page	Go to the “Print Quality Service
	Check” on page 2-38.
High or heavy background	Go to the “Print Quality Service
	Check” on page 2-38.
Offset print (image around char-	Go to the “Print Quality Service
acters)	Check” on page 2-38.
Poor image (characters washed	Go to the “Print Quality Service
out)	Check” on page 2-38.
Paper jams	Go to the “Paper Feed Service
	Check” on page 2-34.
Main Drive Motor noisy	Go to the “Main Drive Motor Service
	Check” on page 2-25.
Main Drive Motor does not move	Go to the “Main Drive Motor Service
	Check” on page 2-25.
Main Drive Motor runs backward	Replace the Engine board.

Diagnostic Information 2-13