M2625/ M2626/ M2825/ M2826 series | Samsung SLM2825DW, M282x, M262x

Clearing paper jams

M2625/ M2626/ M2825/ M2826 series

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4. Troubleshooting 64

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Samsung SLM2825DW, M282x, M262x, SLM2625DXAC manual M2625/ M2626/ M2825/ M2826 series

Contents

User’s Guide Basic Introduction Key benefits Environmentally friendly Wide range of functionality and application support Features by models Included, Blank Not available Software M262x series M282x series SyncThru Web Service SyncThru Admin Web ServiceFeatures M262x series M282x series IPv6 Eco printing Wi-Fi Protected Setup Useful to know Machine does not print About this user’s guide General iconsConventions Chapter Important safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Accessories Machine overview Front view Rear view Control panel overview Cancel Cancels the current jobPrints configuration reports/network Configuration reportsd Press and hold this Turning on the machine Windows Installing the driver locallyCollection Program optional. Then, click Next From the Windows 8 Start Screen Reinstalling the driver Click Programs and Features Basic setup Printing a demo To print a demo Media and tray To change the size, you need to adjust the paper guidesTray overview Power voltage Available paper Paper type available for duplex printing Loading paper in the tray Tips on using the manual feeder Loading in manual feeder Media and tray Manager select Switch to advanced mode Device Settings Printing on special mediaTable below shows the special media usable in each tray Printing the special media Face up Envelope Unacceptable Labels TransparencyAbout 170C 338F Card stock/ Custom-sized paper Setting the paper size and type Preprinted paper Using the output support Printing Basic printingAre selected within the Print window Canceling a print job Opening printing preferences Click Properties or Preferences Using a favorite setting Using helpEco printing To save a Favorites item, follow these steps Setting Eco mode on the control panel Setting Eco mode on the driver Maintenance Ordering consumables and option Available consumables Type Model Average yield a Part nameToner cartridge Imaging unit Available maintenance parts Handling instructions Storing the toner cartridgeToner cartridge usage Estimated cartridge life Redistributing toner M2620/ M2820 series M2625/ M2626/ M2825/ M2826 series Replacing the toner cartridge M2620/ M2820 series M2625/ M2626/ M2825/ M2826 series Replacing the imaging unit Cleaning the machine Cleaning the outside Cleaning the inside Cleaning the machine Cleaning the pickup roller Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing paper jams Tray Manual feeder Inside the machine M2620/ M2820 series M2625/ M2626/ M2825/ M2826 series Exit area Duplex area Clearing paper jams Status LED Understanding the LEDColor of the LED indicates the machines current status Toner LED/ WPS LED/ Power LED/ Eco LED Replacing the toner cartridge on Appendix Specifications General specifications Items Description Average operating mode Power consumption Ready modePower save mode c Power off mode d Print media specifications LegalUS Folio Plain paper Oficio Monarch Envelope No Envelope Envelope DLEnvelope C5 Envelope C6 Card stock Postcard Bond paper Refer to the PlainMinimum size custom Maximum size custom Microsoft Windows System requirements Mac Operating system Requirements RecommendedMac OS X Mac OS X 10.7 Linux UnixItems Requirements Operating system Items Requirements Network environment Ozone safety Laser safety statementRegulatory information Power saver China only Recycling United States of America only Applicable in countries with separate collection systemsState of California Proposition 65 Warning USA Only Canadian radio interference regulations FCC information to the userRadio frequency emissions FCC statement for wireless LAN use Federal communications commission FCCUnited states of america Russia only 1518 Important warning Approvals and CertificationsDeclaration of conformity European countries Green and Yellow Earth EU countries EC CertificationEEA/EFTA countries No limitations at this time Wireless guidance Regulatory compliance statements Israel only China only Copyright REV Advanced Advanced 197 Software installation Type and click Continue Installation for MacClick Continue Reinstallation for Mac Or Print & Fax Installation for Linux Installing the Unified Linux Driver Reinstallation for Linux Using a network- connected machine SyncThru Web Service SyncThru Web Admin ServiceSetIP wired network setup Wired network setup Printing a network configuration report IPv4 configuration using SetIP Windows Setting IP addressAssigned by a network manager before proceeding Panel Security Center Windows Firewall IPv4 configuration using SetIP Mac Set IP Address button IPv4 configuration using SetIP Linux IPv6 configurationPreferences or Administrator Open /opt/Samsung/mfp/share/utils From the SyncThru Web Service ID admin Password sec00000Settings Press the Enter key or click Go Installing driver over the network Windows For the Start Screen from Windows Silent installation ModeAddress on Command- line Definition Description Opens Printers and Faxes MacPrinters and Faxes folder Linux Install the Linux driver and add network printerContinue Add a network printer Installing the Unix printer driver packageInput the printer description and Next Uninstalling the printer driver package Use chmod 755 install command to give the permission toInstaller script Unpack the Unix printer driver package Setting up the printer Wireless network setup Wireless network name and network passwordUnderstanding your network type Getting started With Access Point Introducing wireless set up methodsFrom the machine’s control panel Wi-Fi Direct setup See Setting up Wi-Fi Direct on Mac user, see Ad hoc via USB cable on Choosing your type Using the WPS buttonItems to prepare Connecting in PBC mode Machines with a display screen Machines without a display screen Re-connecting to a network Canceling the connection processDisconnecting from a network Re-connect to the wireless network Access point via USB cable Using the menu buttonSetup using Windows Press Network Wireless Wlan Settings USB cable Read and accept The software End User License Agreement Operation Mode Select Infrastructure Wireless network setup Access point without a USB cable recommended Select the components to be installed Screen. Then, click Next Direct wireless connection and click Next123 Ad hoc via USB cable Operation Mode Select ad hoc Creating the ad hoc network in Windows For the Dhcp method For the Static method Setup using Mac Wireless Network Setting Complete window appears. Click Next Continue Next If the screen does not appear, go to step Wireless Network Setting Complete window appears. Click Next Cable between the computer and machine. Click Next Continue Ad hoc via USB cable Creating the ad hoc network in Mac Operation Mode Select ad hoc Printing a network configuration report Using a network cableMachine when configuring the wireless network Quit IP setting using SetIP Program Windows Configuring the machine’s wireless networkUsing SyncThru Web Service Click Wireless Wizard Turning the Wi-Fi network on/off Setting up Wi-Fi Direct Setting the Wi-Fi Direct for mobile printingClick Wireless Custom You can also turn the Wi-Fi network on/off Wi-Fi Direct On/Off Select On to enable Select Network Wireless Wi-Fi Direct from the control panelEnable Wi-Fi Direct Enable or disable Wi-Fi Direct and set other options Problems during setup or driver installation Setting up the mobile deviceTroubleshooting Click Configure Port.. button How to compare Other problems Wireless network setup Supported Mobile OS Samsung MobilePrintSupported devices Google Cloud Print Registering your Google account to the printerClick Register Confirmation pop-up window appears Printing from an application on mobile device Printing with Google Cloud PrintClick Finish printer registration Click Manage your printers Printing from the Chrome browser Set the printing options if you wantTap Click here to Print Select Print with Google Cloud Print Setting up AirPrint AirPrintPrinting via AirPrint Click Raw TCP/IP, LPR, IPP or mDNS AirPrint Special features Altitude adjustment Change the settings on each tab Click OK Changing the default print settingsPreferences Setting your machine as a default machine Understanding special printer features Using advanced print featuresPrinting to a file PRN Using advanced print features Double-sided Printing Manual a Jam or damage the machine Editing a watermark Creating a watermarkDeleting a watermark Overlay Overlay aCreating a new Using a page overlay Overlay List box Later Using Direct Printing Utility What is Direct Printing Utility?From the Start menu, select Programs or All Programs Find Samsung Printers Direct Printing Utility Using the right-click menu Select the machine to use Customize the machine settings Changing printer settings Mac printingPrinting a document Printing multiple pages on one sheet Printing on both sides of the paper Printing from applications Linux printingPrinting files Open the Unified Driver Configurator Configuring Printer PropertiesTo remove the machine from the selected class Changing the machine settings Unix printingGeneral tab Proceeding the print job Printer-Specific Settings tab Image tabText tab Margins tab Useful management tools Accessing management tools Find Samsung Printers Easy Capture Manager Samsung AnyWeb Print How to use Easy Eco Driver Using SyncThru Web Service Logging into SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overview Maintenance tab Settings tabSecurity tab Setting the system administrator’s information Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerTo open the program For Mac Troubleshooting button This button opens Troubleshooting Guide when an error occurs Alert Settings Windows only Device SettingsAdvanced settings user interface overview Samsung Printer Status overview Machine statusPreferences, click the Basic tab Printer Status button These icons appear on the Windows task bar Using Samsung Printer Status Order SuppliesUser’s Guide Close Understanding the Samsung Printer Experience Using Samsung Printer ExperiencePrinter Information Printing from Windows Click More settings Click the Print button to start the print job Eco settings Paper settingsLayout settings Basic Password to print using it Job AccountingThis option allows you to print with the given permission Confidential Printing Using the Linux Unified Driver Configurator Opening Unified Driver Configurator Switches to Printers configuration Printers configurationPrinters tab Ports configuration Switches to Ports configurationClasses tab Classes tab shows a list of available machine classes Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print Machine selects print Paper sourcePrint job is extremely Slow Half the page is blank Easy Printer Manager program see Device Settings on Printing problems Printing quality problems Condition Suggested Solutions Dropouts White Spots Toner smear Condition Suggested Solutions Black backgroundVertical repetitive defects Characters or pictures Misformed characters Curl or wave Condition Suggested Solutions SkewWrinkles or creases Loose toner Horizontal stripes Curl Sheets Condition Suggested Solutions An unknown imageLight print or contamination Occurs Operating system problems Common Windows problems Common Mac problems Condition Suggested solutions Common Linux problems Country/Region Customer Care Center WebSite Cote D’ Ivoire Cyprus Hong Kong Nicaragua Russia Access point 802.11AppleTalk 802.11b/g/n Default CoverageCollation Control Panel Dot Matrix Printer DuplexDuty Cycle EtherTalk EmulationEthernet Fuser Unit Gateway GrayscaleHalftone Ieee ITU-T No chart IPM MAC address Modem NetWare Originals Resolution PostScriptPrinter Driver Print Media Subnet Mask Toner Cartridge UNC Path Watermark WPA-PSK Driver reinstallation for USB cable connected Index 184 R Stop button WPS the machine does not have a display Wireless network