Troubleshooting
4-3-3 JAM 1
1.Recording paper is jammed in front of or inside the fuser.
•Description 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the
EXITSEN
EXITSEN
CASSETTE
JAM 1
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| Check and Cause |
| Solution |
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| 1. | If the recording paper is jammed in | 1. | Replace the SMPS. |
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| front of or inside the fuser. |
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| (Perform DCU diagnostic code of) |
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| 2. | If the recording paper is stuck in the | 2. | Reassemble the |
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| discharge roller and the fuser just |
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| after passing through the Actuator- |
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| Feed, Feed Actuator may be defec- |
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| tive. |
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4-3-4 JAM 2
1.Recording paper is jammed in front of or inside the fuser.
•Description 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the
EXITSEN
EXITSEN
CASSETTE
JAM 2
| Check and Cause | Solution |
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| 1. If the paper is completely fed out of | 1. Check if the exit sensor actuator is |
| the printer, but Jam 2 occurs : Exit | defective. |
| sensor is defective. | • Check if the actuator exit is unformed |
| • After the paper is completely dis- | (Check if the lever part is unformed |
| charged, actuator Exit should return | in shape). |
| to the original position to shut the | • Check whether burrs occur in the |
| assembly part of the actuator exit or | |
| longer hour than it should and does | not and if the actuator is smoothly |
| not return. | operated. |
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| • Check if foreign matters and wire get |
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| caught in the actuator exit's operation. |
| 2. If the paper is rolled in the Fuser Roller: | 2. If the paper is stuck in the fuser : dis- |
| • This occurs when a Guide claw is | assemble the fuser and remove the |
| broken away or transformed. | jammed paper, and clean the surface |
| • It occurs when the Spring of a Guide | of the pressure roller with dry gauze. |
| claw is broken away or transformed. |
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| • It occurs when the |
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| nated with the toner. |
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| 3. Paper is accordion in the fuser. | 3. Remove the jammed paper after disas- |
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| sembling the fuser : Clean the surface |
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| of the pressure roller with dry gauze. |
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| • Remove the toner particles stained |
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| on the rib. |
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| • Check the assemblage and perfor- |
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| mance of the exit. |
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Samsung Electronics |