Troubleshooting

4-6 The cause and solutions of bad environment of the software

4-6-1 The printer is not working (1)

• Description

While Power turned on, the printer is not working in the printing mode.

 

 

 

 

Check and Cause

Solution

 

 

1. Run Self-Test Mode: Turn the power on while pressing

1.Check the power of the printer and perform the Self-

the test printing button for 2 or 3 seconds before printing

Test. If the test printing works, that means no prob-

works.

 

lems in the printer itself. If the test printing does not

 

 

work, that means bad functioning of the printer(not

 

 

because of software). Perform DCU to check the

 

 

Error Status.

2. Check if the PC and the printer is properly connected

2. Replace the printer cable. If the problems not solved

and the toner cartridge installed.

even after the cable replaced, check the amount of

 

 

the remaining tone.

 

 

(refer to Toner Cartridge Service 4-5)

3. Printing is nor working in the Windows.

3. Check if the connection between PC and printer port

 

 

is proper. If you use windows, check if the printer dri-

 

 

ver in the controller is set up. If the printer driver is

 

 

properly set up, check in which program the printing

 

 

is not working. The best way to find out is to open the

 

 

memo pad to check the function of printing. If it is not

 

 

working in a certain program, adjust the setup the

 

 

program requires. Sometimes, the printout is normal

 

 

within the Windows basic programs, but it's not work-

 

 

ing in a particular program. In such case, install the

 

 

new driver again. If not working in the Windows basic

 

 

program, Check the setup of the port of CMOS is on

 

 

ECP. And check the address of IRQ 7 and 378

 

 

4. If the scanner needs to be connected to the printer,

4. Check if the printer cable is directly connected to periph-

first the remove the scanner from the PC to see if the

eral devices

 

printer is properly working alone.

 

 

 

 

 

 

4-26

Samsung Electronics

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Samsung ML-1650, ML-1651N specifications Cause and solutions of bad environment of the software, Printer is not working

ML-1650, ML-1651N specifications

The Samsung ML-1651N and ML-1650 are reliable monochrome laser printers designed for small to medium-sized businesses and home offices. These printers offer a blend of performance, efficiency, and affordability, making them suitable for various printing needs.

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