Troubleshooting

6.2.3 JAM 1

• Description

1. Recording paper is jammed in front of or inside the fuser.

2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed.

BIN PATH

 

Check and Cause

 

Solution

 

 

 

 

1.

If the recording paper is jammed in front of or inside

1.

Replace the SMPS.

 

the fuser. (Perform DCU diagnostic code 08)

 

 

2.

If the recording paper is stuck in the discharge roller

2.

Reassemble the Actuator-Feed and Spring-Actuator

 

and the fuser just after passing through the Actuator-

 

if the returning is bad.

 

Feed, Feed Actuator may be defective.

 

 

 

 

 

 

6.2.4 JAM 2

• Description

1. Recording paper is jammed in front of or inside the fuser.

2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed.

BIN PATH

Check and Cause

Solution

 

 

1. If the paper is completely fed out of the printer, but Jam

1. Check if the exit sensor actuator is defective.

2 occurs : Exit sensor is defective.

• Check if the actuator exit is unformed (Check if the

• After the paper is completely discharged, actuator

lever part is unformed in shape).

Exit should return to the original position to shut the

• Check whether burrs occur in the assembly part of

photo-sensor. Sometimes it takes longer hour than it

the actuator exit or not and if the actuator is

should and does not return.

smoothly operated.

 

• Check if foreign matters and wire get caught in the

 

actuator exit's operation.

2. If the paper is rolled in the Fuser Roller:

2. If the paper is stuck in the fuser : disassemble the

• This occurs when a Guide claw is broken away or

fuser and remove the jammed paper, and clean the

transformed.

surface of the pressure roller with dry gauze.

• It occurs when the Spring of a Guide claw is broken

 

away or transformed.

 

• It occurs when the Heat-Roller or Pressure-Roller is

 

seriously contaminated with the toner.

 

3. Paper is accordion in the fuser.

3. Remove the jammed paper after disassembling the

 

fuser : Clean the surface of the pressure roller with

 

dry gauze.

 

• Remove the toner particles stained on the rib.

 

• Check the assemblage and performance of the exit.

 

 

 

Service Manual

6-5

Samsung Electronics

 

 

 

Page 80
Image 80
Samsung ML-2015/XEV manual 3 JAM, 4 JAM