Manuals / Samsung / Kitchen Appliance / Range

Samsung NX58F5500SW user manual troubleshooting, Problem, Possible Cause, Solution

Models: NX58F5500SW

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troubleshooting

troubleshooting

TROUBLESHOOTING

Samsung works hard to ensure that you don’t have problems with your new gas range. If you experience a problem, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1- 800-726-7864).

PROBLEM	POSSIBLE CAUSE	SOLUTION

You smell gas.	There is a gas leak.	Clear the room, building, or area
	The surface burner knob is not in	of all occupants.
	the ‘off’ position, yet the burner	Immediately call your gas
	itself is not ignited.	supplier from a neighbor’s
		phone. Do not call from your
		phone. It is electrical and
		could cause a spark that could
		ignite the gas. Follow the gas
		supplier’s instructions.
		If you cannot reach your gas
		supplier, call the fire department.

The range is not level.	The appliance has been installed	Make sure the floor is level,
	improperly.	strong, and stable. If the floor
	The leveling leg(s) is (are)	sags or slopes, contact a
	damaged or uneven.	carpenter.
		Check and level the range. (See
		the Installation Instructions.)

	The kitchen cabinets are not	Ensure that cabinets are square
	properly aligned and make the	and provide sufficient room for
	range appear to be not level.	installation.

The oven control beeps	You have a function error code.	Press the CLEAR/OFF pad and
and displays an error	See the “Troubleshooting and	restart the oven. If the problem
code.	information codes” chart on	persists, disconnect all power to
	page 72.	the range for at least 30 seconds
		and then reconnect the power. If
		this does not solve the problem,
		call for service.

All burners do not light.	The power cord is not plugged	Make sure the electrical plug
	into the electrical outlet.	is plugged into a live, properly
		grounded outlet.

	A fuse in your home may be	Replace the fuse or reset the
	blown or the circuit breaker	circuit breaker.
	tripped.

	The gas supply is not properly	See the Installation Instructions
	connected or turned on.	that came with your range.

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Samsung NX58F5500SW user manual troubleshooting, Problem, Possible Cause, Solution

Contents

NX58F5500SS NX58F5500SB NX58F5500SW NX58F5300SS Free-Standing Gas Rangeuser manual imagine the possibilitiesA cooktop with 5 burners features of your new range2 features of your new range Bigger is betterimportant safety instructions SAFETY SYMBOLSimportant safety instructions READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCEANTI-TIP DEVICE important safety instructions IMPORTANT SAFETY PRECAUTIONS6 important safety instructions Do not use water on a grease fire. Water might cause a grease fire to explode, spreading the fire and creating a larger fire and health hazard. To put out a grease fire, turn off the heat source and smother the fire with tight-fitting lid or use a multipurpose dry chemical or foam-type fire extinguisher important safety instructions8 important safety instructions important safety instructions GAS WARNINGSSTATE OF CALIFORNIA PROPOSITION 65 WARNINGS IN THE COMMONWEALTH OF MASSACHUSETTS10 important safety instructions important safety instructions WARNING ELECTRICAL WARNINGSGROUNDING INSTRUCTIONS INSTALLATION WARNINGS12 important safety instructions important safety instructions 14 important safety instructions SURFACE BURNER WARNINGSimportant safety instructions 16 important safety instructions OVEN WARNINGSimportant safety instructions ELECTRIC WARMING DRAWER OR LOWER STORAGE DRAWER WARNINGSSAVE THESE INSTRUCTIONS SELF-CLEANING OVEN WARNINGSPROPER COOKING OF MEAT AND POULTRY 18 important safety instructionscontents contentsTROUBLESHOOTING WARRANTYOVERVIEW introducing your new range20 introducing your new range MODEL NX58F5300SS introducing your new rangerangwe n yourng duci intro FLAME SIZE SELECTION surface cookingLIGHTING A GAS SURFACE BURNER MANUALLY LIGHTING A GAS SURFACE BURNERsurface cooking GAS SURFACE BURNERS AND CONTROL KNOBSCENTER BURNER GRATE COOKWARE USAGE24 surface cooking Preheat Time USING THE GRIDDLE NX58F5500SS / NX58F5500SB / NX58F5500SWsurface cooking Type of Food26 surface cooking Important NoteOVEN CONTROL PANELS AND DISPLAYS operating the ovenoperating the oven 28 operating the oven Special feature, oven, and time controlsoperating the oven FEATUREMINIMUM SETTING MAXIMUM SETTING30 operating the oven SETTING THE CLOCKHow to set the clock How to change between a 12-hour and 24-hour displayHow to set the timer SETTING THE TIMER ON/OFFoperating the oven 32 operating the oven POSITIONING THE OVEN RACKSOven rack positions Baking layer cakesTo replace an oven rack OVEN VENTOVEN LIGHT To remove an oven rackBAKING How to set the oven temperature34 operating the oven operating the oven TIMED COOKING How to set the oven for timed cooking36 operating the oven operating the oven The oven will automatically light and start preheating. The display will show a blinking along with the default or selected temperature, Bake, and the bake element icon, until the oven reaches that temperatureHow to set the oven for delay timed cooking DELAY TIMED COOKING38 operating the oven will blink 6. Press the DELAY START padThe display will show Delay, and operating the ovenBROILING How to set the oven for broiling40 operating the oven operating the oven Recommended broiling guideSee illustration on page 30 for description of rack positions KEEP WARM How to use the warm feature42 operating the oven Chicken Nuggets How to set the Pizza functionHow to set the Chicken Nuggets function PizzaBread Proof How to set the oven for proofing44 operating the oven FAVORITE COOKING How to set a favorite cook selectionoperating the oven 46 operating the oven How to use or recall a favorite cook selectionSABBATH FUNCTION How to set the Sabbath functionoperating the oven 48 operating the oven How to change the temperature and cancel the Sabbath functionoperating the oven EXTRA FEATURESFahrenheit or Centigrade Temperature Selection 12-Hour/3-Hour Energy-Saving50 operating the oven Sound On/Offmaintaining your appliance maintaining your applianceCARE AND CLEANING OF THE OVEN Oven control panel52 maintaining your appliance Stainless steel surfacesOven door Oven racksmaintaining your appliance Surface burner controls CARE AND CLEANING OF THE COOKTOP54 maintaining your appliance maintaining your appliance Surface burner grates and assembliesnote of the burner sizes and locations of all the surface burners 140102IBNX58F5300SSAADG68-00509A-01EN.indd 56 maintaining your appliance9. Replace burner grates on top of the range cooktop 10. Push in and turn each surface burner control knob to themaintaining your appliance Cooktop surface58 maintaining your appliance CHANGING THE OVEN LIGHTTo remove the door REMOVING AND REPLACING THE OVEN DOORmaintaining your appliance 60 maintaining your appliance To replace the doormaintaining your appliance REMOVING AND REPLACING THE STORAGE DRAWERTo remove the storage drawer To replace the storage drawer62 maintaining your appliance SELF-CLEANING OVENmaintaining your appliance Before a self-cleaning cycle64 maintaining your appliance How to set the oven for self-cleaningmaintaining your appliance How to delay the start of self-cleaningAfter self-cleaning How to cancel self-cleaning66 maintaining your appliance SOLUTION troubleshootingtroubleshooting PROBLEMPOSSIBLE CAUSE 68 troubleshootingPROBLEM SOLUTIONPOSSIBLE CAUSE troubleshootingPROBLEM SOLUTIONreset the controls. The self-clean 70 troubleshootingPROBLEM SOLUTIONMore steam is visible when using troubleshootingPROBLEM SOLUTIONSOLUTION TROUBLESHOOTING AND INFORMATION CODES72 troubleshooting CODE SYMBOLwarranty warrantyLIMITED WARRANTY TO ORIGINAL PURCHASER REGISTRATION 74 warrantyQUESTIONS 140102IBNX58F5300SSAADG68-00509A-01EN.indd memo02/01/2014 Consumer Electronics