What should I do if, after the cooking zones have been switched off, residual warmth is not indicated in the display?

Check for the following possibility:

The cooking zone was only briefly used and therefore did not become hot enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

The control panel is partially covered by a damp cloth or liquid.

The child safety lock is on.

What should I do if the display is illuminated?

Check for the following:

The control panel is partially covered by a damp cloth or liquid. To reset, press the “On/Off” control sensor.

What should I do if the display is illuminated?

Check for the following:

The hob is overheated because of abnormal operation.

After hob is cooled down, press the “On/Off” control sensor for resetting.

What should I do if the display is illuminated?

Check for the following:

Cookware is unsuitable or too small or no cookware has been placed on the cooking zone.

If you use suitable cookware, displayed message will automatically disappear.

What should I do if the cooling fan runs after the hob is turned off?

Check for the following:

When you have finished using the hob, the cooling fan runs by itself for cooling down.

After the hob’s electronics has cooled down, the cooling fan will be turned off.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

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07 WARRANTY AND SERVICE

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Samsung NZ64H57479K/EE, NZ64H57477K/EE manual What should I do if the display is illuminated?