The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Samsung QE65Q9FAMUXRU manual Remote control does not work, TV settings are lost after 5 minutes, Intermittent Wi-Fi
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QE88Q9FAMUXRU, QE65Q9FAMUXRU specifications

Samsung's QE65Q9FAMUXRU and QE88Q9FAMUXRU models represent the pinnacle of QLED technology, designed for those who appreciate exceptional picture quality and cutting-edge features. As part of Samsung's Q9 Series, these TVs integrate remarkable advancements in display technology, delivering an immersive viewing experience.

One of the standout features of these models is Samsung's Quantum Dot technology, which enables a broader color spectrum and higher brightness levels. This leads to more vibrant, true-to-life colors and exceptional contrast. With 100% color volume, both models can reproduce shades that remain consistent, even at high brightness levels. This ensures that every detail in your favorite movies and shows is represented accurately, making it a perfect choice for varied lighting environments.

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Another remarkable innovation is the Ambient Mode, transforming the television into a stylish display when not in use. This feature allows users to display artwork, family photos, or even blend the TV with the wall behind it, turning the device into an aesthetic piece rather than a black box.

These models also support an extensive range of HDR formats, including HDR10+ and HLG, which further elevates the viewing experience by providing a more dynamic range of brightness and color accuracy.

With their sleek design and ultra-thin bezels, both the QE65Q9FAMUXRU and QE88Q9FAMUXRU are not just technological marvels; they are also elegant additions to any living space. They come equipped with multiple HDMI and USB ports, ensuring that connectivity with various devices is straightforward.

Overall, Samsung's QE65Q9FAMUXRU and QE88Q9FAMUXRU TVs exemplify the brand's commitment to innovation and quality, making them ideal for any home theater setup.
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