Samsung RSG307AAWP, RSG307AABP user manual Troubleshooting, Problem Solution

troubleshooting

PROBLEM	SOLUTION
The refrigerator does	• Check that the power plug is properly connected.
not work at all or it does	• Is the temperature control on the display panel set to the correct temperature? Try setting it to
not chill sufficiently.	a lower temperature.
	• Is the refrigerator in direct sunlight or located too near a heat source?
	• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
The food in the fridge is	• Is the temperature control on the display panel set to the correct temperature? Try setting it to
frozen.	a warmer temperature.
	• Is the temperature in the room very low?
	• Did you store the food with a high water content in the coldest part of the fridge?
You hear unusual noises	• Check that the refrigerator is level and stable.
or sounds.	• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
	• Was anything dropped behind or under the refrigerator?
	• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because
	various accessories are contracting or expanding in relation to the temperature of the
	refrigerator interior.
The front corners of	• Some heat is normal as anti-condensators are installed in the front corners of the refrigerator
the appliance are hot	to prevent condensation.
and condensation is	• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long
	time.
occurring.
Ice is not dispensing.	• Did you wait at least 12 hours after installation of the water supply line before making ice?
	• Is the water line connected and the shut-off valve open?
	• Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or
	Crushed.
	• Is there any ice blocked within the ice maker bucket?
	• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water	• This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the
bubbling in the	refrigerator.
refrigerator.
There is a bad smell in	• Has a food item spoiled?
the refrigerator.	• Make sure that strong smelling food (for example, fi sh) is wrapped so that it is airtight.
	• Clean out your freezer periodically and throw away any spoiled or suspect food.
Frost forms on the walls	• Is the air vent blocked? Remove any obstructions so air can circulate freely.
of the freezer.	• Allow suffi cient space between the foods stored for effi cient air circulation.
	• Is the freezer door closed properly?
Water dispenser is not	• Is the water line connected and the shut-off valve open?
functioning.	• Has the water supply line tubing been crushed or kinked? Make sure the tubing is free and
	clear of any obstruction.
	• Is the water tank frozen because the refrigerator temperature is too low? Try selecting a
	warmer setting on the main display panel.

18_ troubleshooting

DA68-02500A.indb 18 2012.5.16 2:52:24 PM