Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom |
| Possible causes |
| Solution | |
| • | Power cord is not plugged in | • | Properly plug in the power | |
|
| properly. |
| cord. | |
| • Temperature control is not | • Set the temperature lower. | |||
|
| set correctly. | |||
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| ||
Freezer does not | • | Refrigerator is located near | • | Keep the refrigerator away | |
operate. |
| a heat source or direct |
| from direct sunlight or a | |
Freezer |
| sunlight. |
| heat source. | |
temperature is | • | Not enough clearance | • | Make sure there are at least | |
warm. | |||||
| between refrigerator and |
| 5 cm from the rear and | ||
|
|
| |||
|
| sides/rear. |
| sides. | |
| • | The refrigerator is | • | Do not overload the | |
|
| overloaded. Food is blocking |
| refrigerator. Do not allow | |
|
| the refrigerator vents. |
| food to block ventilation. | |
Freezer is over- | • | Temperature control is not | • Set the temperature higher. | ||
cooling. |
| set correctly. | |||
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| |||
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| • | To prevent condensation | |
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|
| from forming, the | |
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| refrigerator has | |
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|
| piping in the front corners. | |
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|
| If the ambient temperature | |
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|
|
| rises, this equipment may | |
| • | Refrigerator has |
| not work effectively. This is | |
Interior wall is hot. |
| not a system failure. | |||
| piping in the interior wall. |
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English 63
Troubleshooting
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