Samsung Optical Disc Drive | Home | Index |
|
|
|
Safety precautions Features How to install How to use How to store and clean Troubleshooting | Specifcations |
|
|
|
|
Troubleshooting
Troubleshooting
Caution: possible errors
Related links
http://www.samsung.com 
Select languages
Select your language
Firmware Update
Check your frmware version.
Warranty Statement
Warranty statement for your product
Troubleshooting |
| |
| General problems |
|
|
|
|
| Problem | Meaning / Solution |
|
|
|
|
| Make sure that the drive is on. |
| The Eject button is |
|
|
| |
| not working | If the disc still does not eject with the power on, remove |
| correctly. | the USB cable and insert a pin into the emergency eject |
|
| hole to open. |
|
|
|
|
| Make sure that the sound card is operational. |
| No sound from an |
|
|
| |
| audio disc. | Examine the disc and wipe the surface of the disc clean |
|
| before use. |
|
|
|
|
| Make sure that the USB cable is connected correctly |
| The computer does | between the computer USB port and the drive. |
| not recognize the |
|
|
| |
| drive. | This can be a problem with your operating system |
|
| software. Try to reinstall the operating system. |
|
|
|
|
| Make sure that the system detects the drive. |
|
|
|
|
| Make sure that you use a disc type that is supported by the |
|
| drive. |
|
|
|
|
| Make sure that the LED indicator blinks. |
|
|
|
|
| Make sure that you inserted the disc with the label facing |
| The system does not | up. |
|
| |
| read the disc. | Make sure that you use the correct program to play the |
|
| |
|
| disc. |
|
|
|
|
| Make sure that the disc is clean. |
|
|
|
|
| Examine the drive for congealing. |
|
|
|
|
| Make sure that the region code of the drive matches the |
|
| region code of the disc. |
|
|
|
See Help on our website and theUser Manual provided by NERO with regard to the use
