PROBLEM

SOLUTION

 

 

Alarms keep continuously issued

Press the MENU button and do the following:

so you cannot cancel using the

1) To cancel Event Monitoring: Monitoring > Event

ALARM button.

Monitoring Duration Off

 

 

2) To cancel Buzzer: Event Record > Alarm (Motion

 

Detection/Video Loss) > Alarm-Out.

 

3) To cancel Event: Event Record > Alarm (Motion

 

Detection/Video Loss) > State Off.

 

 

Pressing the PTZ button in Live

Check the Protocol and other setup values through

mode receives no response.

Menu > Camera > PTZ Device match with the PTZ

 

camera.

 

 

When you connect several

It requires time to recognize several armored HDDs.

IEEE1394 armored HDDs to the

Please try again in a few minutes. If retrial makes no

DVR through Menu, the DVR cannot

improvement, HDD could be abnormal.

recognize all the HDDs.

Please exchange the HDD.

 

 

“CLOCK BATTERY HAS FAILED” is

This message is displayed if the internal clock in

displayed on the screen.

DVR has problem. DVR will not work in order to protect

 

recorded data in HDDs. Please consult with an expert who

 

works for the shop where you bought the product.

 

 

You cannot connect to the DVR

Check if 3 Smart Viewer users are in connection with

through Smart Viewer.

your DVR. The DVR allows no more than 3 users’

 

connection with Smart Viewer at a time.

 

Check the Network setup of your DVR.

 

Check Network cable connection.

 

When you use DHCP/ADSL(PPPoE) for connection,

 

please check if you get the right DVR MAC Address.

 

If your DVR is connected to the ADSL network,

 

please check if the bandwidth is set below 600

 

Kbps. If the Bandwidth for ADSL is set to high, the

 

connection with Smart Viewer may be instable due

 

to the heavy network load because the ADSL speed

 

is low.

 

 

Smart Viewer in operation is

If you change information such as time, network

disconnected.

setup, HDD format, Default Setup, or HDD

 

attachment or detachment for your DVR, the current

 

Smart Viewer will be automatically disconnected.

 

Check the network connection. Smart Viewer, if

 

disconnected from the network, will try reconnection

 

up to 5 times. If it remains unconnected after 5 time

 

trials, it will automatically give up connection.

 

As far as your DVR is connected to the ADSL

 

network, you may be disconnected from Smart

 

Viewer when the network conditions go worse.

 

 

12 APPENDIX

appendix _93

Page 97
Image 97
Samsung SHR-5082P/XEF DVR has problem. DVR will not work in order to protect,  When you use DHCP/ADSLPPPoE for connection

SHR-5082P/XEF, SHR-5082P/TRK, SHR-5162N, SHR-5162P/XEF, SHR-5162P/TRK specifications

Samsung has consistently made significant strides in video surveillance technology, and the SHR-5162P, SHR-5162P/XEF, SHR-5082P, and SHR-5082P/XEF series DVRs illustrate this commitment to quality and innovation. These models are designed to meet the growing demands of security and surveillance applications, making them suitable for both residential and commercial environments.

One of the main features that set these DVRs apart is their impressive recording capabilities. The SHR-5162P series supports up to 16 channels, allowing users to connect multiple cameras for comprehensive coverage. This model captures high-quality video at real-time recording rates up to 30 frames per second in 1080p resolution. The SHR-5082P series, on the other hand, supports up to 8 channels with similar recording specifications, making it suitable for smaller installations without compromising on video quality.

The innovative H.264 video compression technology utilized in these DVRs helps to significantly reduce the storage requirements while maintaining clear video quality. This feature is particularly useful when managing large amounts of video footage, ensuring users can store more data without necessitating extensive hard drive space.

In terms of storage, both the SHR-5162P and SHR-5082P series support multiple SATA hard drives, allowing for considerable storage capacities which can be expanded as needed. Moreover, the inclusion of a backup function provides peace of mind, as users can easily save important footage.

The user interface of these DVRs has been designed with simplicity in mind, featuring an intuitive menu that allows users to navigate through various settings easily. Remote access is another key feature, enabling users to monitor their premises using mobile devices or computers. The ability to view live feeds or playback recorded footage from anywhere enhances security management significantly.

Furthermore, these DVRs include advanced motion detection technology, which triggers recording only when movement is detected. This smart feature helps save storage space and makes reviewing footage more efficient.

The Samsung SHR series also showcases dual-streaming technology, supporting both high-quality recording and lower bandwidth streaming simultaneously. This ensures users can access video feeds quickly without compromising quality.

In conclusion, the Samsung SHR-5162P, SHR-5162P/XEF, SHR-5082P, and SHR-5082P/XEF DVR models provide a comprehensive solution for modern surveillance needs. With their robust features, advanced technology, and user-friendly interfaces, these systems are ideal for individuals and businesses looking to enhance their security measures.