Identifying Problems

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem

Possible Solution

Poor picture quality.

Try another channel.

 

Adjust the antenna.

 

Check all wire connections.

Poor sound quality.

Try another channel.

 

Adjust the antenna.

No picture or sound.

Try another channel.

 

Press the SOURCE button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

 

Check that the Mute feature is off.

No color, wrong color or tint.

Make sure the program is broadcast in color.

 

Adjust the picture settings.

Picture rolls vertically.

Adjust the antenna.

 

Check all connections.

 

If you are using a VCR, check the tracking.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.

Your remote control does not

Press the TV button to put your remote control into TV mode.

operate your TV.

Make sure the remote has batteries.

The TV won’t switch on.

Make sure the wall outlet is working.

 

Make sure the TV is plugged in.

 

Make sure the remote has batteries.

Digital broadcasting screen

Please check the digital signal strength and input antenna.

problem.

 

The visual qualities of digital

The visual qualities of digital channels may vary depending on the original production method

channels vary.

(analog or digital).

 

If the original production method is digital: High visual quality program.

 

If the original production method is analog: The digital program displayed on the screen is originally an

 

analog program which has been converted. The visual quality is of an SD grade.

Although the TV caption shows

The HD caption that appears when switching channels or when pressing the Information button on the

HD, the visual quality is not

remote control means the selected channel is simply a digital channel. If the broadcasting station converts

satisfactory.

an analog signal into digital and transmits the signal, the visual quality may not be perfect.

 

 

The display panel used for the DLP TV is composed of many tiny pixels.

These pixels may occasionally appear on the screen.

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Samsung HL-S5686C manual Identifying Problems, Problem Possible Solution