Troubleshooting (D-Net)

Problem

Possible Solution

The device is displayed as being “UNKNOWN”.

Only DTVs, STBs, AV-HDDs, D-VHSs and MPEG camcorder IEEE 1394 devices are controllable.

Other devices will display “UNKNOWN” in the device list. Some supported devices may display as “UNKNOWN” due to an initialization error.

If a device is supported but is displayed as “UNKNOWN”, reconnect the 1394 cable.

If this does not work, because the information about the device is unreadable due to an internal error.

A connected device is not displayed in the device list.

A device, which has experienced an error during initialization, may malfunction and affect the operation of other connected devices. Other devices may not be displayed in the list.

Disconnect and reconnect the1394 cable.

Remove a device which does not guarantee compatibility when multiple devices are connected.

The repeater and hub are not displayed in the device list.

“Check the connection with IEEE 1394 cable.” message appears.

This message appears when there is a problem with the connected device or the 1394 cable.

Initialization might fail when multiple devices are connected due to limitations of some connected devices.

Check that the 1394 cable is making a loop and reconnect the 1394 cable.

Check that cables are correctly connected to all connected devices.

This message may appear due to an operating error of the 1394 port of a particular device.

“Connection is failed.

IEEE 1394 supports a limited number of screen connections.

Exceeds the limit of 1394 network

This message appears when the limit has been exceeded.

connection.” message appears.

Stop unnecessary operations such as playing, recording,

 

etc. and try it again.

 

Turn the auto screen connection function (I-mode) of

 

D-VHS devices OFF, and retry.

 

If a camcorder is connected and it is not currently being

 

used, turn it off or disconnect it from the 1394 network.

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Samsung HL-S5686C manual Troubleshooting D-Net, Possible Solution