Solve scanner problems

Problem

Solution

Paper jams during scanning

1

Open the automatic document feeder.

 

2

Pull out the jammed paper carefully.

 

3

Close the automatic document feeder.

 

 

 

 

 

 

 

 

 

 

 

 

More than one sheet of paper was

1

Open the automatic document feeder.

fed into the scanner

2

Remove the multifed sheets of paper.

 

 

3

Close the automatic document feeder.

 

4

Flatten the paper corners and edges; loosen the paper

 

 

before reloading it in the paper guide.

 

5

Check the feeding roller condition. Clean if necessary.

 

6

Replace the pad assembly.

 

 

 

 

 

 

 

 

 

 

 

 

Paper skewed in the scanner

Clean the paper feed roller.

 

Use the paper guide when feeding the paper.

 

 

 

 

 

 

 

 

 

 

 

Paper does not feed through the

Make sure the paper support is open.

automatic document feeder

Make sure the pages to be copied are not damaged or stapled

 

 

together.

 

 

 

 

 

 

 

 

 

 

 

 

When I power on, the scanner

Make sure the lock switch is unlocked. Refer to the MFP

makes noises and will not stand

 

Setup documentation that shipped with your hardware.

ready

Place the scanner on a flat desktop surface.

 

 

 

 

 

 

 

 

 

 

 

 

 

The scanner power is on but the

Check the switch settings on the rear of the scanner.

scanner will not operate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: Some scanners do not have switches.

Solve scanner problems

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Lexmark 3200 manual Solve scanner problems