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Lexmark 3200 Solving network scan problems, Scan to e-mail status, Common problems and solutions

Models: 3200

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10 Solving network scan problems

10 Solving network scan problems

Common problems and solutions

Problem	Solution
Scan profile name does not	1	Make sure you are looking at the correct control panel menu.
appear on the control panel		Press Fax/Scan Mode repeatedly until you see
display.		SCAN → PROFILE. Press Menu > until you see your profile
		name.
	2	Make sure the MFP you are trying to use is the same MFP
		where the profile is stored. Each MFP has a unique network
		address. If you are not sure, see your network administrator
		for help.
	3	Create your scan profile again.

Can I create an e-mail distribution	Create a permanent e-mail destination and place a comma
list?	after each e-mail address.
	Make sure you assign a unique name to the destination that
	identifies it as an e-mail distribution list.

Scan to e-mail status

	Message	Description
	SCAN → EMAIL	Prompts you to select the e-mail destination. Press Menu > repeatedly
	Destination name	until you see your e-mail destination name displayed in the second line.
	Destination name	Press Go/Send to start the scan.
		Press Go/Send to start the scan.
		To select multiple e-mail destinations, press Menu > repeatedly until you
		see your first e-mail selection, and then press Select. An asterisk appears
		by the selection. Repeat this process until all e-mail destinations have
		been selected. Press Go/Send to start the scan.

	Connecting	Message indicates the MFP is trying to make a connection with the SMTP
	Please Wait	server.
	Please Wait

	EML → Destination	Message indicates the MFP is scanning and sending the document.
	Busy ♦ 100%

Solving network scan problems

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Lexmark 3200 manual Solving network scan problems, Scan to e-mail status, Common problems and solutions

Contents

October 3100, 3200 MFP optionsUser’s Guide 3200Edition October Copyright 2002 Lexmark International, Inc. All rights reservedUNITED STATES GOVERNMENT RESTRICTED RIGHTS Chapter 1 Making copies ContentsChapter 6 Using the MFP control panel ContentsChapter 10 Solving network scan problems Chapter 7 Customizing your MFP configurationChapter 8 Solving copy problems Chapter 9 Solving fax problemsChapter 11 Solving scanning problems IndexContents Job 1 single page 1 Making copiesQuick copies Examples of typical jobsExamples of typical jobs Job 2 mixed contentJob 3 use 2-up to save paper Job 4 duplex copiesJob 5 enlarge copies Job 6 document with colorExamples of typical jobs Set the copy size Adjust copy qualityAdjust copy quality Change the brightnessSelect the content Select the contentSet the duplex option Set Collation/Finishing featuresSave paper when you print Set the duplex optionSelect your copy media Select your copy mediaSending faxes Using fax destination shortcutsSending faxes Entering a fax recipient numberJob 1 one page Cancel an outgoing faxExamples of typical fax jobs Select a Scan to Fax destinationJob 5 colored original credit card receipt Job 3 mixed content text and graphicsJob 2 multiple pages Job 4 photo 400 x 400 dpiExamples of typical fax jobs 6 Press Fax Resolution, and then select fine 7 Press Go/SendUse ScanBack utility Step 1 Set up your Scan to PC profileScanning to PC Create a scan profileStep 3 Scan your original documents Step 1 Set up your scan profileUse the MarkNet Web pages Step 2 Select a storage locationCustom Scan to PC settings Custom Scan to PC settingsSave to Custom Scan to PC settingsStep 2 Scan your original documents Step 1 Set up your scan profileScanning to e-mail Create a scan to e-mail profileScan to permanent e-mail destinations Scan to permanent e-mail destinationsScan to an FTP destination Scanning to FTPScanning to FTP Using the MFP control panel Using the MFP control panelButton and menu key Button and menu key Button and menu key Fax Resolution specifies theFax Resolution specifies Content lets youFunction modes Function modesCustomizing your MFP configuration Customizing your MFP configurationCustomize copy settings Restore factory default settings2 Click Configuration Special tips for using the numeric keypadManually set basic fax information Manually set basic fax informationCreate permanent fax destinations Change fax send and receive settings2 Click Configuration 3 Click Manage Destinations 4 Click Fax Destinations SetupAdjust analog send fax options Adjust analog send fax optionsAdjust analog receive fax options Adjust analog fax log optionsAdjust analog receive fax options Adjust analog fax log options OptionDescription 2 Click Configuration Adjust fax server optionsScan to E-mail General Setup Adjust fax server options2 Click Configuration 3 Click Manage Destinations 4 Click E-mail Destinations SetupCreate permanent e-mail destinations Create permanent e-mail destinations2 Click Configuration 3 Click Manage Destinations 4 Click FTP Destinations SetupCreate FTP destinations Create FTP destinationsCreate an external destinations file Create an external destinations file4 Click Specify External Destinations File Disable scan functionsDisable scan functions Specify the external fileTrack MFP usage Configure Job AccountingConfigure Job Accounting 2 Click Configuration 3 Click MFP Job Accounting2 Click Configuration Select a tracking modeProtect the Job Account list Configure Job AccountingConfigure Job Accounting List of tracking modesJob Accounting status messages Use Validation mode to limit usageUse Validation mode to limit usage 4 Select Validation modeSolving copy problems Common problems and solutionsSolving copy problems On the MFP CD, click Contact Lexmark Copy error messagesCopy status messages Copy status messagesNo Duplex Option Copy error messagesInstalled Close DoorCommon fax questions Solving fax problemsSolve problems sending faxes Solving fax problemsSolve problems receiving faxes Solve problems receiving faxesSend fax status Receive fax statusSend fax status Work with destination lists Send fax errorsReceive fax errors Send fax errorsPrint the destination lists Print the shortcut listWork with destination lists Common problems and solutions 10 Solving network scan problemsSolving network scan problems Scan to e-mail statusScan to FTP status Scan to FTP statusScan to e-mail errors Job Accounting statusJob Accounting status reply address Scan to e-mail errorsMail server refused to accept mail from usView the destination lists Scan to FTP errorsScan to FTP errors Work with destination listsPrint the destination lists Print the shortcut listWork with destination lists 11 Solving scanning problems Solving scanning problemsPreventing paper jams Solve scanner problems Solve scanner problemsIndex Indexsetting a password for job accounts destinations 30 profile 16 setupScan to PC customizing settings 14 profile setup 13 scanning control panel modes 22 selecting copy content 5 copy mediaLexington, Kentucky 2002 Lexmark International, Inc 740 West New Circle Road