10 Solving network scan problems

Common problems and solutions

Problem

Solution

Scan profile name does not

1

Make sure you are looking at the correct control panel menu.

appear on the control panel

 

Press Fax/Scan Mode repeatedly until you see

display.

 

SCAN PROFILE. Press Menu > until you see your profile

 

 

name.

 

2

Make sure the MFP you are trying to use is the same MFP

 

 

where the profile is stored. Each MFP has a unique network

 

 

address. If you are not sure, see your network administrator

 

 

for help.

 

3

Create your scan profile again.

 

 

Can I create an e-mail distribution

Create a permanent e-mail destination and place a comma

list?

after each e-mail address.

 

Make sure you assign a unique name to the destination that

 

identifies it as an e-mail distribution list.

 

 

 

Scan to e-mail status

Message

Description

SCAN EMAIL

Prompts you to select the e-mail destination. Press Menu > repeatedly

Destination name

until you see your e-mail destination name displayed in the second line.

Press Go/Send to start the scan.

 

 

To select multiple e-mail destinations, press Menu > repeatedly until you

 

see your first e-mail selection, and then press Select. An asterisk appears

 

by the selection. Repeat this process until all e-mail destinations have

 

been selected. Press Go/Send to start the scan.

 

 

Connecting

Message indicates the MFP is trying to make a connection with the SMTP

Please Wait

server.

 

 

 

EML Destination

Message indicates the MFP is scanning and sending the document.

Busy 100%

 

 

 

Solving network scan problems

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Lexmark 3200 manual Scan to e-mail status, Solving network scan problems, Connecting, Please Wait, EML → Destination