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Lexmark 3200 manual Solving fax problems, Common fax questions, Solve problems sending faxes

Models: 3200

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Solving fax problems

9	Solving fax problems

Common fax questions

Problem	Solution
Can I create a fax distribution	Group faxing is supported. When you create a permanent fax
list?	destination, separate multiple entries with a comma.

How do I enter a pause in the fax	• If you are manually dialing using the numeric keypad, press
recipient phone number?	Pause on the control panel to enter a two second pause. The
	pause appears as a dash (-).
	• If you are creating a fax destination using the MarkNet
	resident Web pages, type a dash (-) in the phone number
	(9-1-555-444-2222).

Solve problems sending faxes

Problem	Solution
Some pages were not sent	1	Check the transmission log for information about the
		problem. The status column provides information about the
No pages were sent		problem. The status column provides information about the
No pages were sent		sending problem. The pages column tells you how many
		sending problem. The pages column tells you how many
		pages were sent successfully.
	2	Resend the pages that did not get sent, or resend the entire
		fax job.

No dial tone for the modem	1	Check your fax phone line and the cable hookup to the
		MarkNet N2501e card. Try resending.
	2	Check the transmission log for information about the
		problem.

Fax was illegible when received	Receiving fax unit may not support high quality faxes. It may be
	automatically reducing the resolution.
	Adjust the resolution and the content setting, then try resending
	the fax.

Solving fax problems

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Lexmark 3200 manual Solving fax problems, Common fax questions, Solve problems sending faxes

Contents

3200 3100, 3200 MFP optionsUser’s Guide OctoberCopyright 2002 Lexmark International, Inc. All rights reserved Edition OctoberUNITED STATES GOVERNMENT RESTRICTED RIGHTS Contents ContentsChapter 6 Using the MFP control panel Chapter 1 Making copiesChapter 9 Solving fax problems Chapter 7 Customizing your MFP configurationChapter 8 Solving copy problems Chapter 10 Solving network scan problemsIndex Chapter 11 Solving scanning problemsContents Examples of typical jobs 1 Making copiesQuick copies Job 1 single pageJob 4 duplex copies Job 2 mixed contentJob 3 use 2-up to save paper Examples of typical jobsJob 6 document with color Job 5 enlarge copiesExamples of typical jobs Change the brightness Adjust copy qualityAdjust copy quality Set the copy sizeSelect the content Select the contentSet the duplex option Set Collation/Finishing featuresSave paper when you print Set the duplex optionSelect your copy media Select your copy mediaEntering a fax recipient number Using fax destination shortcutsSending faxes Sending faxesSelect a Scan to Fax destination Cancel an outgoing faxExamples of typical fax jobs Job 1 one pageJob 4 photo 400 x 400 dpi Job 3 mixed content text and graphicsJob 2 multiple pages Job 5 colored original credit card receipt6 Press Fax Resolution, and then select fine 7 Press Go/Send Examples of typical fax jobsCreate a scan profile Step 1 Set up your Scan to PC profileScanning to PC Use ScanBack utilityStep 2 Select a storage location Step 1 Set up your scan profileUse the MarkNet Web pages Step 3 Scan your original documentsCustom Scan to PC settings Custom Scan to PC settingsCustom Scan to PC settings Save toCreate a scan to e-mail profile Step 1 Set up your scan profileScanning to e-mail Step 2 Scan your original documentsScan to permanent e-mail destinations Scan to permanent e-mail destinationsScanning to FTP Scan to an FTP destinationScanning to FTP Using the MFP control panel Using the MFP control panelButton and menu key Button and menu key Content lets you Fax Resolution specifies theFax Resolution specifies Button and menu keyFunction modes Function modesRestore factory default settings Customizing your MFP configurationCustomize copy settings Customizing your MFP configurationManually set basic fax information Special tips for using the numeric keypadManually set basic fax information 2 Click Configuration4 Click Fax Destinations Setup Change fax send and receive settings2 Click Configuration 3 Click Manage Destinations Create permanent fax destinationsAdjust analog send fax options Adjust analog send fax optionsAdjust analog fax log options Adjust analog receive fax optionsAdjust analog receive fax options Option Adjust analog fax log optionsDescription Adjust fax server options Adjust fax server optionsScan to E-mail General Setup 2 Click ConfigurationCreate permanent e-mail destinations 4 Click E-mail Destinations SetupCreate permanent e-mail destinations 2 Click Configuration 3 Click Manage DestinationsCreate FTP destinations 4 Click FTP Destinations SetupCreate FTP destinations 2 Click Configuration 3 Click Manage DestinationsCreate an external destinations file Create an external destinations fileSpecify the external file Disable scan functionsDisable scan functions 4 Click Specify External Destinations File2 Click Configuration 3 Click MFP Job Accounting Configure Job AccountingConfigure Job Accounting Track MFP usageConfigure Job Accounting Select a tracking modeProtect the Job Account list 2 Click ConfigurationList of tracking modes Configure Job Accounting4 Select Validation mode Use Validation mode to limit usageUse Validation mode to limit usage Job Accounting status messagesCommon problems and solutions Solving copy problemsSolving copy problems Copy status messages Copy error messagesCopy status messages On the MFP CD, click Contact LexmarkClose Door Copy error messagesInstalled No Duplex OptionSolving fax problems Solving fax problemsSolve problems sending faxes Common fax questionsSolve problems receiving faxes Solve problems receiving faxesReceive fax status Send fax statusSend fax status Send fax errors Send fax errorsReceive fax errors Work with destination listsPrint the shortcut list Print the destination listsWork with destination lists Scan to e-mail status 10 Solving network scan problemsSolving network scan problems Common problems and solutionsScan to FTP status Scan to FTP statusJob Accounting status Scan to e-mail errorsJob Accounting status accept mail from us Scan to e-mail errorsMail server refused to reply addressWork with destination lists Scan to FTP errorsScan to FTP errors View the destination listsPrint the shortcut list Print the destination listsWork with destination lists Solving scanning problems 11 Solving scanning problemsPreventing paper jams Solve scanner problems Solve scanner problemsIndex Indexcontrol panel modes 22 selecting copy content 5 copy media destinations 30 profile 16 setupScan to PC customizing settings 14 profile setup 13 scanning setting a password for job accounts2002 Lexmark International, Inc 740 West New Circle Road Lexington, Kentucky