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Samsung SM-G361HZWDSER, SM-G361HZWDKSA, SM-G361HZSDXXV Another Bluetooth device is not located

Models: SM-G361HZWDSER SM-G361HZWDKSA SM-G361HHADSER SM-G361HZSDSER SM-G361HZSDXXV

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Troubleshooting

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Samsung SM-G361HZWDSER, SM-G361HZWDKSA, SM-G361HZSDXXV, SM-G361HHADSER manual Another Bluetooth device is not located

Contents

SM-G361H/DS SM-G361HU/DS Table of Contents Messages & email Read me first Instructional icons Getting started Package contents Device layout Buttons Installing the SIM or Usim card and battery Using the SIM or Usim card and battery Getting started Getting started Dual SIM models Single SIM models Removing the SIM or Usim card and battery Switching between cards Using dual SIM or Usim cards dual SIM modelsActivating SIM or Usim cards Changing the display name and icon of SIM or Usim cards Charging the battery Reducing the battery consumption Installing a memory card Using a memory card →Settings →Storage →Unmount SD card Removing the memory cardFormatting the memory card Locking and unlocking the screen Turning the device on and off Using the touch screen BasicsTapping Tapping and holding DraggingDouble-tapping Spreading and pinching Flicking Home screen Home screen layout Home screen options Apps screen Icon Meaning Indicator icons Notifications panel Using the notifications panel Using the quick setting buttons Rearranging quick setting buttons Installing apps Installing or uninstalling appsOpening apps Galaxy Apps Play Store Uninstalling or disabling appsManaging apps Enabling apps Keyboard layout Entering textChanging the input language Changing the keyboard layout Copying and pasting Using additional keyboard functions My Files Screen capture Ultra power saving mode Power saving feature Network connectivity Wi-FiMobile data Tap Connect Using the mobile hotspot Tethering and Mobile hotspotAbout tethering and mobile hotspots Using Bluetooth tethering Using USB tetheringTick Bluetooth tethering Tick USB tethering Personalising Managing the Home and Apps screensManaging the Home screen Managing panels Managing the Apps screenChanging the sorting method Hiding apps Setting wallpaper Setting wallpaper and ringtonesOn the Apps screen, tap Settings →Sounds and notifications Changing ringtones Changing the screen lock method Setting up accountsAdding accounts Removing accounts Making calls Phone Making calls from call logs or contacts list Making an international callTap Keypad Options during calls Receiving calls During a video call Adding contacts ContactsImporting and exporting contacts Moving contacts from other devices Searching for contacts Adding shortcuts for contacts to the Home screenTap →Add shortcut to home screen Messages Messages & emailSending messages Dual SIM models Viewing incoming messages Sending emails Setting up email accounts Reading emails Camera Basic shootingTaking photos or recording videos Auto Shooting modesBeauty face Selfie Continuous shot PanoramaNight Sports Camera settings Camera Gallery Viewing content on the device Useful apps and features PlannerCreating events or tasks Syncing events and tasks with your accounts Internet Playing videos Video Alarm ClockWorld clock Calculator TimerStopwatch Deleting clocks Radio MemoListening to the FM radio Composing memos Scanning radio stations Voice Recorder Recording voice memosPlaying voice memos Google apps Play Newsstand Google SettingsPlay Games Drive About Bluetooth Bluetooth Pairing with other Bluetooth devices Sending and receiving dataSending an image Unpairing Bluetooth devices Wi-Fi DirectAbout Wi-Fi Direct Connecting to other devices Ending the device connection Printing content Connecting to a printerMobile printing Adding printer plug-ins Transferring data from your previous device Device & data managerTransferring data from a mobile device Transferring data from a computer Device MTP Using the device as a removable disk for data transfer Updating with Smart Switch Updating the deviceUpdating over the air Performing a data reset Tap Backup and reset and tick Back up my dataBacking up and restoring data About Settings SettingsWi-Fi Setting Wi-Fi sleep policy Bluetooth Flight modeTethering and Mobile hotspot Data usage SIM card manager dual SIM modelsLocation Printing Default messaging appMore networks Mobile networks Sounds and notifications Device Lock screen Display Application manager Call Accessibility Backup and resetPersonal Accounts Settings System Language and inputDate and time Storage Battery Security About device Your device displays network or service error messages Troubleshooting Touch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright