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Samsung SM-G361HHADSER, SM-G361HZWDKSA, SM-G361HZSDXXV manual Your device is hot to the touch

Models: SM-G361HZWDSER SM-G361HZWDKSA SM-G361HHADSER SM-G361HZSDSER SM-G361HZSDXXV

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Troubleshooting

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Samsung SM-G361HHADSER, SM-G361HZWDKSA, SM-G361HZSDXXV, SM-G361HZWDSER, SM-G361HZSDSER manual Your device is hot to the touch

Contents

SM-G361H/DS SM-G361HU/DS Table of Contents Messages & email Read me first Instructional icons Package contents Getting started Device layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim card and battery Getting started Getting started Removing the SIM or Usim card and battery Dual SIM models Single SIM models Using dual SIM or Usim cards dual SIM models Switching between cardsActivating SIM or Usim cards Changing the display name and icon of SIM or Usim cards Charging the battery Reducing the battery consumption Using a memory card Installing a memory card Formatting the memory card →Settings →Storage →Unmount SD cardRemoving the memory card Turning the device on and off Locking and unlocking the screen Tapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Flicking Spreading and pinching Home screen layout Home screen Home screen options Apps screen Indicator icons Icon Meaning Using the notifications panel Notifications panel Rearranging quick setting buttons Using the quick setting buttons Installing or uninstalling apps Installing appsOpening apps Galaxy Apps Uninstalling or disabling apps Play StoreManaging apps Enabling apps Entering text Keyboard layoutChanging the input language Changing the keyboard layout Using additional keyboard functions Copying and pasting Screen capture My Files Power saving feature Ultra power saving mode Wi-Fi Network connectivityMobile data Tap Connect About tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Using USB tethering Using Bluetooth tetheringTick Bluetooth tethering Tick USB tethering Managing the Home screen PersonalisingManaging the Home and Apps screens Managing the Apps screen Managing panelsChanging the sorting method Hiding apps Setting wallpaper and ringtones Setting wallpaperOn the Apps screen, tap Settings →Sounds and notifications Changing ringtones Setting up accounts Changing the screen lock methodAdding accounts Removing accounts Phone Making calls Tap Keypad Making calls from call logs or contacts listMaking an international call Receiving calls Options during calls During a video call Contacts Adding contactsImporting and exporting contacts Moving contacts from other devices Tap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Messages & email MessagesSending messages Dual SIM models Viewing incoming messages Setting up email accounts Sending emails Reading emails Taking photos or recording videos CameraBasic shooting Shooting modes AutoBeauty face Selfie Panorama Continuous shotNight Sports Camera settings Camera Viewing content on the device Gallery Creating events or tasks Useful apps and featuresPlanner Internet Syncing events and tasks with your accounts Video Playing videos World clock AlarmClock Timer CalculatorStopwatch Deleting clocks Memo RadioListening to the FM radio Composing memos Scanning radio stations Playing voice memos Voice RecorderRecording voice memos Google apps Google Settings Play NewsstandPlay Games Drive Bluetooth About Bluetooth Sending an image Pairing with other Bluetooth devicesSending and receiving data Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devices Ending the device connection Connecting to a printer Printing contentMobile printing Adding printer plug-ins Device & data manager Transferring data from your previous deviceTransferring data from a mobile device Transferring data from a computer Using the device as a removable disk for data transfer Device MTP Updating over the air Updating with Smart SwitchUpdating the device Backing up and restoring data Performing a data resetTap Backup and reset and tick Back up my data Settings About SettingsWi-Fi Setting Wi-Fi sleep policy Tethering and Mobile hotspot BluetoothFlight mode Location Data usageSIM card manager dual SIM models Default messaging app PrintingMore networks Mobile networks Device Sounds and notifications Display Lock screen Call Application manager Backup and reset AccessibilityPersonal Accounts Settings Date and time SystemLanguage and input Battery Storage Security About device Troubleshooting Your device displays network or service error messages Touch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright