Forcing restart, Resetting the device | Samsung SM-P580NZKAKSA

Appendix

The touchscreen responds slowly or improperly

•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

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Samsung SM-P580NZKAKSA manual Forcing restart, Resetting the device

Contents

SM-P580 Table of Contents Appendix Basics Read me first Package contents Device layout Device Keys Pen Name FunctionsPen nib Tweezers Detaching the S Pen Options Replacing the S Pen nib Battery Charging the battery Reducing the battery consumption Viewing the remaining charging time Battery charging tips and precautions Power saving mode Ultra power saving mode Installing a memory cardMemory card microSD card Removing the memory card Turning the device on and off Formatting the memory cardRestarting the device Touchscreen Tapping Tapping and holding DraggingDouble-tapping Swiping Spreading and pinching Home screen Home screen Home screen options Adding items Moving items Removing itemsCreating folders Apps screen Managing panels Rearranging items Searching for items Indicator icons Lock screenIcon Meaning Using the notification panel Notification panel Using quick setting buttons Launch Quick connect Entering text FinderKeyboard layout Additional keyboard functions Screen capture Copying and pastingCapturing screenshots Capturing screenshots with the S Pen Opening apps Smart captureClosing an app Pen features Air command Air command icon Smart select Screen write Write Translate Add shortcuts Air viewPreviewing information Using Air Button Pen Select Direct pen input Screen off memo Multi window Introduction Split screen view Tap to open the list of recently used apps Using additional options Adjusting the window size Samsung account Pop-up viewMoving pop-up windows Registering your Samsung account Removing your Samsung accountRegistering a new Samsung account Registering an existing Samsung account Transferring data from your previous device Transferring data from a mobile device Transferring backup data from a computer On the computer, launch Smart Switch Connecting the device to a computer for data transfer Device and data managementUpdating the device Updating over the air Updating with Smart Switch Using a Samsung accountBacking up and restoring data Performing a data reset Using a Google accountQuick connect Connecting to other devices Sharing contentTap Scan for nearby devices Connecting to a TV Sharing features Streaming content on the registered TV Installing or uninstalling apps Installing appsGalaxy Apps Play Store Uninstalling or disabling apps Setting app permissionsManaging apps Enabling apps Contacts Adding contactsCreating contacts manually Importing contacts Searching for contacts Sharing contactsTap More →Share Internet Browsing webpages Using secret mode Activating secret modeChanging security settings Deactivating secret mode Setting up email accounts → Settings →MORE→Set default accountSending emails Reading emails Camera Basic shootingTaking photos or recording videos Camera etiquette Launching Camera on the locked screen Auto mode Pro modeCustomising shooting modes Panorama Continuous shotHDR Rich tone Selfie NightBeauty face Sports Camera settings Quick settingsCamera settings Gallery Viewing images Viewing videos Samsung Notes Deleting images or videosSharing images or videos Creating notes Composing notes in handwriting mode Changing the pen settings Using the line eraser Editing handwritten notes Painting with brushes Inserting images into a noteInserting voice recordings into a note Pinning a note to the Home screen Deleting notes PEN.UP Posting your artwork Posting artwork from other apps Planner Viewing artworkCreating events Creating tasks Enter event details My Files ClockSyncing events and tasks with your accounts Setting alarms Stopping alarmsDeleting alarms Creating clocks Calculator Stopwatch Kids Mode Google apps YouTube PhotosHangouts Google Wi-Fi Connecting to a Wi-Fi networkIntroduction Wi-Fi Direct Tap Wi-Fi DirectSending and receiving data Tap Connect Bluetooth Ending the device connection Pairing with other Bluetooth devices Sending and receiving data Flight mode More connection settingsUnpairing Bluetooth devices Data usage Printing Adding printer plug-ins Printing content Using the quick optimisation featureSmart Manager Battery Managing the batteryStorage Device security Applications Sound Notifications Do not disturb Display Pen Advanced features Users Switching users Tap Add user or profile →User →OK →SET UP NOWAdding users Adding restricted profiles Wallpaper Lock screen and securityManaging users Privacy Private mode Activating private modeHiding content Viewing hidden content Accessibility Automatically deactivating private modeTap More →Remove from Private Accounts Adding accounts Backup and reset GoogleRegistering Samsung accounts Removing accounts Language and input Accessories Storage Date and time About device Troubleshooting Appendix Resetting the device Forcing restart Battery icon is empty Error messages appear when launching the camera Another Bluetooth device is not located Small gap appears around the outside of the device case Copyright Trademarks