troubleshooting

Storage Media

Symptom

 

Explanation/Solution

Memory card functions

• Insert a memory card into your camcorder properly. ²page 31

• If you are using a memory card formatted on a computer, format it again

are not operable.

 

directly on your camcorder. ²page 73

 

 

 

• You cannot delete the images protected by other devices.

Image cannot be

 

Release the protection of the image on the device. ²page 61

deleted.

Release the lock on the write-protect tab of the memory card (SDHC memory

 

 

card, etc.), if any. ²page 32

 

 

 

• Release the lock on the write-protect tab of the memory card (SDHC memory

You cannot format the

 

card, etc.), if any. ²page 32

Copy any important recorded files to your PC before formatting.

memory card.

 

Samsung shall not be responsible for any loss of data.

 

 

 

 

(It is recommended that you copy the data to your PC or other storage media.)

 

 

 

• The file may be corrupted.

The data file name is

The file format is not supported by your camcorder.

not indicated correctly.

• Only the file name is displayed, if the directory structure does not comply with

 

 

the international standard.

Recording

Symptom

Explanation/Solution

 

• There is not enough free space to record on the the storage media.

Pressing the

• Check if memory card is not inserted or write-protect tab is set to lock.

Recording start/stop

• The internal temperature of your camcorder is unusually high.

button does not start

Turn off your camcorder and leave it for a while in a cool place.

recording.

• Your camcorder is damp and moist inside (condensation).

 

Turn off your camcorder and leave it for about 1 hour in a cool place.

 

• The estimated recording time may vary depending on contents and features

The actual recording

used.

time is less than the

• Recording a fast-moving subject increases the bitrate and consequently the

estimated time.

amount of storage space required for the recording, which can lead to a

 

shorter available recording time.

 

• There is no more free space for recording on the storage media.

 

Back up important files on your PC and format the storage media or delete the

 

unnecessary files.

The recording stops

• If you frequently record or delete files, the performance of the built-in flash memo-

automatically.

ry will deteriorate. In this case, reformat the built-in memory.

 

• If you use the memory card with low writing speed, the camcorder

 

automatically stops recording the videos and the corresponding message

 

appears on the LCD screen.

104

Page 118
Image 118
Samsung SMX-C20BN/XAA, SMX-C20LN/XAA, SMX-C20RN/XAA manual 104, Recording start/stop