Samsung SMX-C24BP/EDC, SMX-C200LP/EDC, SMX-C20RP/EDC Connecting to a computer, General operations

Connecting to a computer

Symptom	Explanation/Solution
When using the videos, a	• Disconnect the USB cable from the computer and camcorder,
computer does not recognise
	restart the computer, then reconnect it correctly.
your camcorder.
	• A video codec is needed to play the file recorded on your camcord-
	er. Install or run the built-in edit software (Intelli-studio).
Cannot play a video clips	• Make sure you insert the connector in the correct direction, and
	connect the USB cable to the USB jack on your camcorder firmly.
properly on a PC.	• Disconnect the cable from the computer and camcorder, restart the
	computer. Reconnect it properly.
	• Your computer may not have the required performance to playback
	a video file. Check the recommended computer specifications.
	• Exit the Intelli-studio application, and restart the Windows computer.
	• The built-in software on your camcorder, Intelli-studio, is not Macin-
	tosh-compliant.
Intelli-studio does not function	• Set “PC Software” to “On” in the Settings menu.
properly.	• According to your computer type, the Intelli-studio program may not
	run automatically. If this occurs, open My Computer, find and then
	open CD Drive Intelli-studio. In CD Drive Intelli-studio, run Intelli-Studio.
	exe.
	• Video playback or sound may stop temporarily depending on your
The image or sound on your	computer.
	The video or sound copied to your computer is not affected.
camcorder is not played on your	• If your camcorder is connected to a computer that does not support
computer properly.	Hi-speed USB (USB2.0), the images or sound may not be played
	back correctly.
	The images and sound is copied to your computer is not affected.
	• Check the system requirements to play a video. ²page 85
	• Exit all other applications running on the current computer.
The playback screen is paused	• If a recorded video is played on your camcorder connected to a
or distorted.	computer, the image may not play smoothly, depending on the
	transfer speed. Please copy the file to your PC, and then play it
	back.

General operations

Symptom	Explanation/Solution
	• Has the camcorder been left unused for a long period of time?
The date and time are incorrect.	The backup built-in rechargeable battery may be discharged.
	²page 28
Pressing a button will not turn on	• Remove the battery pack or unplug the AC power adaptor, and
or operate the computer.	reconnect the power supply to the camcorder before turning it on.
Does not charge or	• Check whether the battery pack is genuine.
operate even if the battery pack	Non-genuine battery packs are not recognised properly by the	107
is inserted.	camcorder.