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TROUBLESHOOTING

Before contacting a Samsung authorised service center, perform the following simple checks. They may save

you the time and expense of an unnecessary call.

Warning indicators and messages

Power source

Message Icon Informs that... Action
Low Battery - The battery is almost
discharged. Replace with a charged battery or use the AC power adaptor. Charge the battery.
Check authenticity of the
battery. -The battery failed to
authenticate.
Check the battery’s authenticity. Change to an authentic, charged Samsung battery.
Use only genuine Samsung batteries only with this camcorder.

Storage media

Message Icon Informs that... Action
Memory Full
(SMX-F53/
F54 only)
There is not enough space to record in the built-in
memory.
Delete unnecessary files in the built-in memory. Use a memory card.
Back-up files to your PC or another storage media and delete files.
Insert Card There is no memory card inserted in the card slot. Insert a memory card.
Card Full There is not enough space to record on a memory card.
Delete unnecessary files on the memory card. Use the built-in memory.
(SMX-F53/F54 only)
Back-up files to your PC or another storage media and delete files.
Change to another memory card which has enough free space.
Card Error The memory card has some problem and cannot be
recognized. Format the memory card or replace it with a new one.
Card Locked The write protection tab on an memory card has been
set to lock. Release the write protection tab.
Not
Supported
Card
The memory card is not supported in this camcorder. Change to a memory card that we recommended.
Please format The memory card is not formatted. Format the memory card using the menu.
Troubleshooting