TROUBLESHOOTING

PROBLEM

 

SOLUTION

 

y Check to make sure that the camera’s Network settings are appropriate.

 

y Check to make sure that all network cables have been connected

 

 

properly.

I can’t access the camera from a

y If connected using DHCP, verify that the camera is able to acquire

web browser.

 

dynamic IP addresses without any problem.

 

y If connected using a DDNS URL, verify that the MAC address has been

 

 

properly entered.

 

y If the camera is connected to a Broadband Router, verify that port

 

 

forwarding is properly configured.

 

y Connected Viewers become disconnected upon any change to camera

Viewer got disconnected during

 

or network configurations.

y

Check all network connections.

monitoring.

 

 

y If the camera is connected over an PPPoE network, it’ s possible for

 

 

Viewer to disconnect under poor network conditions.

I cannot connect to the system

y When you try to connect to the system using a tab browser, the same

 

cookie information is shared, resulting in errors when connected.

using a tab browser of Internet

 

Therefore, instead of using a tab browser, open a new browser window

Explorer 7.0.

 

to connect to the system.

The camera connected to the

y

Turn off the firewall settings on your PC and then search the camera

network is not detected in the IP

 

installer program.

 

again.

Images overlap.

y Check whether two or more cameras are set to a single multicast

 

address instead of different addresses. If a single address is used for

 

 

multiple cameras, the images may overlap.

No image appears.

y If the transmission method is set to multicast, check whether there is a

 

router that supports multicast in the LAN the camera is connected to.

● APPENDIX

English _77

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Samsung SNB-7000 user manual Troubleshooting
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SNB-7000 specifications

The Samsung SNB-7000 is a cutting-edge network camera designed for enhanced surveillance and security applications. Featuring a sleek and modern design, the SNB-7000 blends seamlessly into various environments while offering powerful surveillance capabilities. This camera is equipped with a variety of features that set it apart in the crowded market of network cameras.

One of the standout features of the Samsung SNB-7000 is its impressive image quality. It boasts a high-resolution sensor that captures crisp and clear images, even in low-light conditions. The camera supports 1080p Full HD video streaming at 30 frames per second, ensuring smooth and detailed video playback. With advanced wide dynamic range (WDR) technology, the SNB-7000 effectively balances high-contrast scenes, making it suitable for environments with both bright and dark areas.

In terms of connectivity, the SNB-7000 offers Ethernet and PoE (Power over Ethernet) support, simplifying installation and reducing cabling requirements. The camera is also equipped with a user-friendly interface, allowing for easy configuration and management via web browsers or mobile apps. It supports various network protocols, facilitating integration into existing network architectures.

The Samsung SNB-7000 is designed for durability and reliability. Its robust construction ensures it can withstand harsh environmental conditions, making it an ideal choice for both indoor and outdoor applications. The camera is also compliant with IP66 weatherproof standards, protecting it from dust and water exposure.

Advanced motion detection and analytics capabilities are integral to the SNB-7000. The camera can be configured to send alerts when motion is detected, allowing for real-time monitoring and automated security responses. Users can also benefit from features such as privacy masking and customizable motion zones, enhancing the overall user experience.

To further enhance its functionality, the SNB-7000 is compatible with Samsung's Smart Security Manager, enabling centralized control of multiple cameras across different sites. This feature is particularly beneficial for businesses and organizations that require comprehensive surveillance solutions.

In summary, the Samsung SNB-7000 is a top-tier network camera that combines high image quality, advanced connectivity, and robust security features. With its array of technologies and characteristics, it is well-suited for a wide range of surveillance environments, making it a valuable addition to any security system.
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