Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before contacting a service center. If you have attempted the troubleshooting solution and are still having problems with your device, contact your local dealer or service center.

Situation

Suggested remedies

 

• Make sure that the battery is inserted.

Cannot turn on the

Make sure that the battery is inserted

camera

 

correctly.

 

Charge the battery.

 

 

 

 

Charge the battery.

 

• Your camera may be in Power save

The power turns off

 

mode. (p. 100)

suddenly

The camera may turn off to prevent the

 

 

memory card from being damaged due

 

 

to an impact. Turn on your camera again.

 

 

 

• The battery may lose power more

 

 

quickly in low temperatures (below 0° C).

 

 

Keep the battery warm by putting it into

 

 

your pocket.

The camera is losing

• Using the flash or recording videos

 

depletes the battery quickly. Recharge

battery power quickly

 

 

if needed.

 

 

 

• Batteries are consumable parts that

 

 

must be replaced over time. Get a new

 

 

battery if the battery life is diminishing

 

 

quickly.

 

 

 

Situation

Suggested remedies

 

• There is no space on the memory card.

 

Delete unnecessary files or insert a new

 

card.

 

• Format the memory card. (p. 100)

 

• The memory card is defective. Get a

Cannot take photos

new memory card.

 

• Make sure that the camera is switched

 

on.

 

• Charge the battery.

 

• Make sure that the battery is inserted

 

correctly.

 

 

The camera freezes

Remove the battery and insert it again.

 

 

 

While using the camera, it may heat up.

The camera heats up

This is normal and should not affect your

 

camera’s lifespan or performance.

 

 

 

• The flash option may be set to Off.

The flash does not work

(p. 50)

• You cannot use the flash in the d, D,

 

v, or some s modes.

 

 

The flash fires

The flash may fire due to static electricity.

unexpectedly

This is not a malfunction of the camera.

 

 

Appendixes 110

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Samsung ST600 user manual Before contacting a service center, Situation Suggested remedies