The problem | Try this! |
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| Check the cable connections and reconnect them. | ||
There is an intermittent loss | Loss of audio or video can be caused by using overly rigid or thick cables. | ||
Make sure the cables are flexible enough for long term use. If you are | |||
of audio or video. | |||
| mounting the TV to a wall, we recommend using cables with | ||
| connectors. |
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There are small particles on | This is part of the product’s design and is not a defect. | ||
the TV's bezel. | |||
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| PIP is available only when an external device is connected with an HDMI or | ||
The PIP is not available. | Component cable. Note that the function is unavailable when the Smart Hub | ||
| is active or the Sports Mode is On. | ||
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A POP (TV’s internal banner | Change the Usage Mode ( | Settings System Expert Settings | |
ad) appears on the screen. | Usage Mode) to Home Mode. |
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The TV is making a popping | The expansion and contraction of the TV's outer casing may cause a popping | ||
noise. | noise. This does not indicate a product malfunction. The TV is safe to use. | ||
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| Your TV utilises | ||
| current. Depending on the TV's brightness level, the TV may seem slightly | ||
The TV is making a humming | noisier than a conventional TV. |
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Your TV has undergone strict quality control procedures that meet our | |||
noise. | |||
demanding performance and reliability requirements. | |||
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| Some noise coming from the TV is considered normal and is not an acceptable | ||
| cause for an exchange or refund. |
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