I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings Support Self Diagnosis Start Sound Test Try Now
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.
The problem |
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There is no sound or the | Check the volume control of the device (cable or satellite box, DVD, | |||
sound is too low at maximum | ||||
etc.) connected to your TV. |
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volume. |
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| Set | Settings Sound Select Speaker to TV Speaker. | ||
| If you are using an external device, check the device’s audio output option. (For | |||
| example, you may need to change your cable box’s audio option to HDMI if the | |||
The picture is good but there | box connected to your TV is using an HDMI cable.) | |||
To listen to the computer sound, connect the external speaker to the | ||||
is no sound. | ||||
computer’s audio output connector. | ||||
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| If your TV has a headphone jack, make sure there is nothing plugged into it. | |||
| Reboot the connected device by disconnecting and then reconnecting the | |||
| device’s power cable. |
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| Make sure that the audio cable is connected to the correct audio output | |||
| connector on the external device. | |||
The speakers are making an | For antenna or cable connections, check the signal information. A low signal | |||
odd sound. | level may cause sound distortions. | |||
| Run Start Sound Test ( | Settings Support Self Diagnosis Start | ||
| Sound Test). |
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