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There is something wrong | Try this! | |
with the TV. | ||
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Broadcasting is grayed | The Broadcasting menu is only available when Source is set to TV. | |
The Broadcasting menu cannot be accessed while watching TV using a cable | ||
out. | ||
box or satellite receiver. | ||
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The settings are lost | If Use Mode is set to Store Demo, the TV's audio and video settings are | |
after 30 minutes or every | automatically reset every 30 minutes. | |
time the TV is turned off. | Change Use Mode (Support > Use Mode) to Home Use. | |
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| Check the cable connections and reconnect them. | |
There is an intermittent | Loss of audio or video can be caused by using overly rigid or thick cables. | |
loss of audio or video. | Make sure the cables are flexible enough for long term use. If you are mounting | |
| the TV to a wall, we recommend using cables with | |
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There are small particles | This is part of the product’s design and is not a defect. | |
on the TV's bezel. | ||
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The PIP menu is not | PIP functionality is only available when you are using an HDMI or Component | |
available. | source. | |
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A POP (TV’s internal | Change Use Mode (Support > Use Mode) to Home Use. | |
banner ad) appears on | ||
the screen. |
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The TV is making a | The expansion and contraction of the TV's outer casing may cause a popping | |
popping noise. | noise. This does not indicate a product malfunction. The TV is safe to use. | |
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| Your TV utilizes | |
| current, and depending on the brightness level being used may seem slightly | |
The TV is making a | noisier than a conventional TV. | |
Your TV has undergone strict quality control procedures that meet our | ||
humming noise. | ||
demanding performance and reliability requirements. | ||
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| Some noise coming from the TV is considered normal and is not an acceptable | |
| cause for an exchange or refund. | |
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| This issue affects PDP TVs only. Watching TV for an extended period of time or | |
| using the 4:3 screen ratio only may result in | |
Image Retention (Burn | PDP TVs are equipped with Pixel Shift screen burn reduction technology. Pixel | |
Shift technology reduces screen | ||
In) Issue | ||
It does this by moving the picture slightly vertically or horizontally. | ||
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| Use Screen Burn Protection (System > Screen Burn Protection) to prevent | |
| screen | |
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