troubleshooting

CHECKLIST BEFORE SVC CALLS

Symptom

 

Checklist

 

 

Measure to Take

 

Vacuum cleaning

Is the dust bin assembled?

• Install the dust bin.

 

robot does not

Is the Power Switch turned on?

• Turn on the Power Switch.

 

operate at all before

 

 

 

 

 

 

 

 

cleaning.

Is cleaning mode

in the display

Press the

button. (To turn it

 

 

panel turned on?

 

 

off, press and hold the

button

 

 

 

 

 

down for 3 seconds or longer.)

 

Is the battery level fl ashing only

• Lift up the vacuum cleaning robot,

 

 

one level and is ‘Lo’ displayed in

 

and manually dock the vacuum

 

 

the display panel?

 

 

cleaning robot onto the charger to

 

 

 

 

 

charge it.

 

 

 

Vacuum cleaning robot will not

• Replace the batteries in the remote

 

 

operate when the battery in the

 

control. (AAA type)

 

 

 

remote control is depleted.

 

 

 

 

Vacuum cleaning

Is the battery level fl ashing only

• Lift up the vacuum cleaning robot,

robot stopped

 

one level and is ‘Lo’ displayed in

 

manually dock the robot onto the

operating while

 

the display panel?

 

 

charger to charge it.

 

cleaning.

Has the vacuum cleaning robot

• Turn off the Power Switch and

 

 

 

become hooked on wires on the

 

remove the wires.

 

 

 

fl oor?

 

 

 

 

 

 

Is the vacuum cleaning robot stuck

• Turn off the Power Switch and

 

 

to the fl oor where there is a height

 

move the cleaning vacuum

 

 

 

difference?

 

 

cleaning robot to another place to

 

-

The driving wheel is lifted.

 

clean.

 

 

 

Is there a thin towel (cloth)

• Turn off the Power Switch and

 

 

wrapped around the driving wheel?

 

remove the thin towel.

 

 

Is the vacuum cleaning robot stuck

• Turn off the Power Switch and

 

 

on the doorsill?

 

 

move the vacuum cleaning robot

 

 

 

 

 

to another place to clean.

 

The suction power is

Check whether the dust bin is full

• Stop the vacuum cleaning robot

weak while cleaning.

 

of dust.

 

 

and empty the dust bin.

 

 

Check whether the suction inlet is

• Turn off the Power Switch and

 

 

clogged by foreign substances.

 

remove the foreign substances on

 

 

 

 

 

the suction inlet.

 

 

Check whether the fi lter is clogged.

Clean the fi lter well.

 

40_ troubleshooting

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Samsung VCR8930L3R/XET, VCR8930L3R/XEE manual Troubleshooting, Checklist Before SVC Calls, Symptom, Measure to Take

VCR8930L3R/XET, VCR8930L3R/XEE specifications

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