Samsung VP-D371(i), D975W(i), D372WH(i) Troubleshooting, English, Symptom, Explanation/Solution

ENGLISH

Troubleshooting

✤If these instructions do not solve your problem, contact your nearest Samsung authorized service centre.

Symptom	Explanation/Solution
You cannot switch the Camcorder on.	Check the Battery pack or the AC Power adapter.
Start/Stop button does not operate while recording.	Check the Power switch is set to CAMERA.
	You have reached the end of the cassette.
	Check the record protection tab on the cassette.
The Camcorder shuts off automatically.	You have left the Camcorder set to STBY for more than 5 minutes without using it.
	The Battery pack is fully exhausted.
Charge runs out quickly.	The atmospheric temperature is too low.
	The Battery pack has not been charged fully.
	The Battery pack is completely dead, and cannot be recharged, Use another Battery pack.
You see a blue screen during playback.	The video heads may be dirty.
	Clean the head with a cleaning tape.
A vertical strip appears on the screen when	The contrast between the subject and the background is too great for the Camcorder to
recording a dark background.	operate normally. Make the background bright to reduce the contrast or use the BLC
	function while you are recording in bright Surroundings.
The image in the Viewfinder is blurred.	The Viewfinder lens has not been adjusted.
	Adjust the Viewfinder control lever until the indicators displayed on the Viewfinder come
	into sharp focus.
Auto focus does not work.	Check the Manual Focus menu.
	Auto focus does not work in the Manual Focus mode.
Play, FF or REW button does not work.	Check the Power switch. Set the Power switch to PLAYER.
	You have reached the beginning or end of the cassette.
You see a mosaic pattern during playback search.	This is normal operation and it is not a failure or defect.
	The tape may be damaged. Replace the tape.
	Cleaning the video heads (see page 100).

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