Troubleshooting

Recording

Symptom

Explanation/Solution

 

Set Beep Sound to On. ¬page 71

You don’t hear the beep sound.

The beep sound is temporarily turned off while recording videos.

When the micro HDMI cable is connected to the product, the Beep Sound is not

 

 

available.

There is a time difference between the point

On your product, there may be a slight time delay between the point where you press the

where you press the [OK (REC)] button and

[OK (REC)] button and the actual point where the recorded video starts/stops. This is not

the point where the recorded video starts/

an error.

stops.

 

Horizontal stripes appear on the images.

This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury

lamp. This is not a malfunction.

 

Storage Media

Symptom

Explanation/Solution

 

Insert a memory card into your product properly. ¬page 25

Memory card functions do not operate.

If you use a memory card formatted on a computer, format it again directly on your

 

product. ¬page 74

Image cannot be deleted.

You cannot delete a protected image. Release protection of the image using the Protect

function. ¬page 61

 

You cannot format the memory card.

The memory card is not supported on your product or the card has some problems.

 

The file may be corrupted.

The data file name is not indicated correctly.

The file format is not supported by your product.

The file name is displayed correctly only if the directory structure complies with the

 

 

international standard.

Your computer does not recognize an micro

Micro SDXC memory cards use the exFAT file system. To use micro SDXC memory cards

on a Windows XP computer, download and update the exFAT file system driver from the

SDXC memory card.

Microsoft website.

 

Your TV or computer cannot display photos

Micro SDXC memory cards use the exFAT file system. Ensure that the external device is

and videos that are stored on an micro SDXC

memory card.

compatible with the exFAT file system before connecting the product to the device.

 

Appendixes 92

Page 100
Image 100
Samsung W300 Set Beep Sound to On. ¬page, Where you press the OK REC button, Point where the recorded video starts, Stops