Helpful Hints (Problems/Solutions)
Before calling for assistance, please check the condition that most closely resembles your problem in the following chart, then try the solutions for that condition. Visit our Web site at www.sanyoctv.com or call toll free
| Problem | Check these Conditions | Try these Solutions | Page No. |
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| TV turns off | • Check signal (Cable/Ant.) connection. | • Press POWER key. | 5 |
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| automatically. | • Power surge protection feature. | • The sleep timer may have been set. |
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| • Check AC Adaptor and Cord. | • Unplug TV momentarily. |
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| No picture, poor | • Check antenna/external equipment connections. | • Adjust antenna. | 6, 11 |
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| picture or wavy lines | • May be station trouble, NO signal broadcast. | • Try a different channel. |
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| in picture. | • Brightness or Contrast misadjusted. | • Press RESET key or restart channel search. |
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| • Possible interference from household appliance. | • Turn off Mixer, Drill, Blender, etc. |
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| No sound, poor. | • May be station trouble. | • Try a different channel. | 8~9, 11 |
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| No sound on some | • May be MUTE function is on. | • Adjust volume. |
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| channels. | • Check Audio / Video connections. |
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| Picture too Bright or | • Check backlight (power energy saving) settings. | • Select | 13 |
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| too Dark. |
| to Middle setting. |
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| Cannot display picture | • Check if Aspect Ratio setting is 16:9. | • Select | 13 |
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| on a full screen. |
| to 4:3 normal setting. |
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| No Captioning. | • Check if station is broadcasting a | • Press CAPTION key to select Captioning. | 13 |
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| signal. Select another channel. |
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| Poor Color or | • Check if program is in color. | • Try a different channel. | 11 |
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| no color. | • Check antenna/external equipment connections. | • Adjust antenna. |
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| • Color or Tint misadjusted. | • Press RESET key to restart channel search. |
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| • May be station trouble. |
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| Blue Screen with | • Check Audio / Video connections. | • Press INPUT key. | 8 ~ 10 |
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| Video1, Video2, or | • Check external equipment connections. | • Switch on external equipment. |
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| Component3 | • Check external equipment setting. | • Set external equipment output connections to |
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| displayed. | • Check DVD setting. | match input connections. |
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| No TV Stereo or | • Check if station is broadcasting a true MTS stereo | • Select Sound Menu to select Stereo or SAP | 12 |
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| SAP Sound. | signal or a SAP signal. | from Audio option. |
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| Cannot select or scan | • Channel may be removed from memory. | • Select CH. Scan Memory and manually add | 12 |
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| some channels. | • Check antenna connections. | channels or start CH. (channel) search. |
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| • | • Turn | 14~15 |
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| clear all settings. |
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| Remote Control will | • Check batteries; see if TV is plugged in. | • Check external equipment. | 10 |
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| not work TV. |
| • Replace batteries. |
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| • Aim remote control at front of TV. |
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| Menu words seem | • Maybe a different language is selected. | • Reselect menu language choice using the on- | 13 |
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| misspelled. |
| screen menu. |
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| Cabinet makes | • This is a normal condition during warm- |
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| popping sound. | up and cool down of the plastic cabinet |
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| parts. |
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16 Helpful Hints (Problems/Solutions)