Initial Checklist | SATO 400, 410 specification

SECTION 6.

TROUBLESHOOTING

This section has been devised to help you if you are unable to produce output on the CT Series printers. Use this section to make sure the basics have been checked before deciding you are unable to proceed any further. The section is divided into three parts:

∙Initial Checklist

∙Centronics Parallel Interface

∙RS232C Serial Interface

INITIAL CHECKLIST

1.Is the printer powered up and ON-LINE?

2.Do any of the Front Panel LEDs indicate an error condition? If the Error LED is ON, it may mean the print head assembly is open.

3.Is the Print Head in the down and latched position.

USING THE IEEE 1284 PARALLEL INTERFACE

1.Is the IEEE 1284 printer cable connected securely to your parallel port (DB-25S Female) on the PC and to the Parallel Interface connector on the printer?

WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and is not covered by warranty.

2.Does the Parallel interface cable used meet IEEE 1284 specifications?

3.Is there more than one parallel interface port on your PC (LPT1, LPT2, etc.)? If so, make sure you are sending data out the correct port.

4.Is the IEEE 1284 interface selected? DSW-8 must be in the OFF position to enable the Parallel interface.

5.When you send the print job to the printer, and it does not respond, do you get an error message on your PC that says “Device Fault” or something similar?

This may mean that the computer doesn’t know the printer is there. Verify that:

SATO CT Series Printers

9001069A

Page 6-1

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SATO 400, 410 manual Initial Checklist, Using the Ieee 1284 Parallel Interface

Contents

CT 400 and CT410 Desk Top Printers That may appear CT Series Printer OPERATOR’S Manual Appendices Table of Contents Programming Interface Specifications UPC-A/EAN-13 Section Printer Overview Introduction CT400 CT410 General Printer SpecificationsSpecification Processing CPU Character Fonts Matrix Fonts BAR Codes UCC/EAN-128 Power Requirements Physical Optional Accessories Accessory This page left intentionally blank Section Installation and Configuration Unpacking Setting UP the Printer Installation and Configuration Loading Ribbon CT4XXTT only Ribbon Drive Spindles Ribbon Ass’y Latch Loading Media Roll Media Roll Guide so that the Paper Fanfold Media Close and latch Print Head Assembly Label Sensing CT Series Printer Label Sensor Positioning Operator Panel Rear Connector Panel PowerIf Installed Fanfold Paper Slot Parallel Interface DSW1 DSW2 DSW3 Setting Configuration PanelConfiguration Switch Off Enable DSW4 SettingDSW5 Setting DSW6 Setting LED Error Error DisplayDSW8 Setting Potentometer Adjustments Mode Millimeters Inches DotsOffset Pitch Offset Label Feed Direction Sensor Position Print Darkness HEX Dump Diagnostic Label Print Test Labels User Test Print FACTORY/SERVICE Test Print This page left intentionally blank Darkness Print ProceduresAdjusting the Print Quality Supplies needed Cleaning the Print HEAD, Platen and RollersCleaning the Print Head Cleaning the Platen and Paper Roller Replacing the Print Head Cleaning and Maintenance Cleaning the Sensors Supplies Needed Sato SA070 Cleaning Kit This page left intentionally blank Section Programming Sato CT Programming Language Control HEX Description Character Value Using BasicProtocol Control Codes Open COM19600,E,8,1,CS,DS AS #1 Print Area Print Area Programming Reference Rotated Fields Command Default SettingsCommand Codes Sato CT Series Printers 9001069A This page left intentionally blank Bar Codes MSI Input to Printer Esca Printer Output UCC-128 With Incrementing Special Notes Command Structure ESCBWaabbb Command FunctionBar Codes, Expansion ESCBW02100 Command Structure ESCBTabbccddee Bar Codes, Variable Ratio 9001069A Sato CT Series Printers ESCA3H+100V+0050 Command Structure ESCA3HabbbbVcddddBase Reference Point Printer configuration until a new Base Reference Point Command Structure Store Command ESCTabcc Characters, Custom-DesignedESCK1H903F Printer Input Character is affected by the following commands Command Structure ESCLaabb Character Expansion This command will expand the following fonts Command Structure Character, Fixed Spacing Character Pitch This command is affected by the Escl Character Expansion Character, Proportional Spacing Escpr Special Note Command Structure ESC*aClear Print Jobs & Memory Command Structure None Continuous Forms Printing ESCWDH0100V0050X0600Y0400 Command Structure ESCWDHaaaaVbbbbXccccYddddCopy Image Area For the duplicate image Command Structure ESCNULaaaa Cut Job Command Structure ESCCTaaaa Cut Cut Last Command Structure Font XU Fonts U, S, M, OA, OB, XU, XS & XM Characters may be enlarged through the use of the Character Command Structure ESCAESCRFaabbbb,nn...n Font/Graphic Recall Command Structure ESCAESCRDabb,ccc,ddd,nn. . .n Font, Raster Font, Vector ESC$a,b,c,dESC$=data ESC$A,100,200,0ESC$=123456 Pitch command can be used with Vector fonts ESCWB1123456 Command Structure Font WBFonts WB, WL, XB & XL Expansion rate is at least 3 times in each direction Form Overlay, Recall Form Overlay, Store ESCGH006006 Command Structure ESCGabbbcccdataGraphics, Custom Custom graphic cannot be enlarged by the Escl Character Job ID Store Journal Print Lines and Boxes ESCFWaabccccESCFWaabbVccccHdddd ESCFW02H0200 Length LINE/BOXCT400 CT412 Escwksato Command Structure ESCWKnnn. . . nJob Name Command Structure ESCYEa Label/Tag Select Line Feed Sato CT Series Printers 9001069A Command Structure ESCA1aaaabbbb Media Size Off-Line ESCBP123456789 Command Structure ESCBPn...nPostnet Command Structure ESC#Eab Print Darkness Print Position Bbbb Command Structure ESCQaaaaaa Print Quantity Print Speed ESCCS3 Repeat Label Escc Replace Data Partial Edit 9001069A Sato CT Series Printers ESC100,50 Command Structure ESCaaaa,bbbbReverse Image CT400 CL412 Command Structure ESC%a Rotate, Fixed Base Reference Point ESCF0001-001,04,03,0 Command Structure ESCFaaabcccc,dd,ee,fSequential Numbering Value specified for Print Quantity should be equal to Start/Stop Label Two-Dimensional Symbols Two-Dimensional Bar Codes Data Matrix, Data Format Command Structure ESCBXaabbccddeeefffghhESCBX03080505000000001 Printer Outpu ECC Character SET Encoding Number Scheme Two-Dimensional Bar Codes Data Matrix, Print Data ESCDC00006000 Two-Dimensional Bar Codes Data Matrix, Sequential Numbering Command Structure ESCFXaaabcccdddeee 9001069A Sato CT Series Printers Example ESCBV1,2,3,123456789,222,333,MESSAGEESC Two-Dimensional Bar Codes MaxicodeCommand Structure ESCBVa,b,c,ddddddddd,eee,fff,gggg.....ESC Mode Postal Code Country Code Service Class Message Length Following modes are supported Two-Dimensional Bar Codes Command Structure ESCBKaabbcddeeffffnn...nCommand Function Printer Input ESCBK0304400000021 9001069A Sato CT Series Printers Printer Configuration Commands Example ESCLD,,,%,#,&,*,~,0,0,D5 Command Structure ESCLD,a,b,c,d,e,f,g,h,i,jEurocharacter Select Command HEX Description Parameter Value Printer SettingCommand Structure ESCPGabcdefghhijklmnopqrstuvwxyz Placement Separate data stream sent to printer Default None All command parameter values must be in Ascii format Print Mode Command Structure ESCPMa Command Structure ESCPHa Print Type Command Structure ESCPOabcc Pitch Offset Command Structure ESCIGa Sensor Type Command Structure ESCI2abcde Serial Interface Parameters Section Interface Specifications Interface Types Multi Job Buffer Receive BufferSingle Job Buffer Data Streams Electrical SpecificationsIeee 1284 Parallel Interface PIN Signal Direction Ieee 1284 Parallel Interface Pin Assignments PIN Assignments General SpecificationsOptional RS232C Serial Interface PIN Direction Signal Definition Cable RequirementsREADY/BUSY Flow Control DB9 Data Streams Universal Serial BUS USB Optional InterfaceOn/X-Off Flow Control Local Area Network LAN Optionalinterface BI-DIRECTIONAL CommunicationsENQUIRE/ACK/NAK Enquire ENQ Cancel can Print JobPrint Stop DLE Print Start DC1 Status Byte Definition, Bi-Com Protocol Byte HEX Description Number Value Status ResponsePrinter Status SOH + MG Label Media Byte Value Description Number Counter Status SOH + MESensor Status SOH + SG Head Status SOH + HC System Version InformationMemory Status Byte Value Description Number Ascii Form Overlay Status SOH + FO Font Configuration SOH + FG Serial Interface Settings Interface Status Initial Checklist Using the Ieee 1284 Parallel Interface Troubleshooting Using the RS232C Serial Interface Error Signals Vcdddd A1aaaabbbbA3Habbbb Babbcccd BDabbcccdBKaabbcdd Eeefffnn...n,g BPn...n BTabbccddee BVa,b,cDdddddddd Eee,f f f,gg..g CSa CTaaaaDabbcccd DCxx...x FWaabbVccc HddddFWccVddd FXaaabccc IGa I2abcdeLaabb LDa,b,c,d,e,f,g,i Paa PGa.....zPMa PHa RDabb,ccc,ddd Nn . . . nRFaabbbb,nn..n Vbbbb WLa XLaXBa YEa $a,b,c,d $=data Data for Vector font #EabAaaa,bbbb Zero NULaaaa ~aaaa A-12 9001069A Sato CT Series Printers Appendix B BAR Code Specifications BAR Code Symbologies Codabar ESCB0bbcccd data d Ratio ESCBD0bbcccd data dESCD0bbcccd data d Character Set Command Structure Ratio ESCB1bbccc* data CodeESCBD1bbccc* data ESCD1bbccc* data Interleaved Two of Five I 2/5 ESCBD2bbccc dataESCD2bbccc data Density Model Narrow Bar Width mils Factor ODD Even CalculatingMod 10 Check Digit Command Structure ESCB4bbccc data ESCD4bbccc data Industrial Two of Five B5bbccc dataBD5bbccc data D5bbccc data Matrix Two of Five ESCB6bbccc dataESCBD6bbccc data ESCD6bbccc data Command Structure ESCBGbbcccdd data Density Char/inch Model Dimension Mils Subsets a Subset C ESCDAbbccc data d ESCBAbbccc data dESCBDAbbccc data d Density Model Dimension Char/inch Ratio Mils Command Structure ESCBEbbccc data ESCDEbbccc data Command Structure ESCBFbbccc data Bookland UPC/EAN Supplements Command Structure ESCBIbbcccd data UCC-128 B-16 9001069A Sato Ct Series Printers Command Structure Escbp data Command Structure Data Format Data MatrixSequential Numbering ESCFXaaabcccdddeee Print Data Structure of this symbology Mode Postal Code Country Code Service Ctass Message Length Command Structure ESCBFaabbcddeeffffnnn...n Code 128 Character Table Value Subset a Subset B Subset C Code 128 Character Table Code 128 Character Table cont’d Appendix C Custom Characters and Graphics CUSTOM-DESIGNED Character Example Appendix C Custom Characters and Graphics Sato CT Series Printers 9001069A C-3 Custom Graphics Example Sato CT Series Printers 9001069A C-5 C-6 9001069A Sato CT Series Printers Sato CT Series Printers 9001069A C-7 C-8 9001069A Sato CT Series Printers