Seagate ST31270A manual System error message, HDD controller failure appears, Disabling EZ-Drive

Models: ST31270A

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Medalist 1270 Installation Guide, July 1995

Check all cables.

Use FDISK to verify that the primary partition is active.

Check for viruses.

System error message, “HDD controller failure” appears.

Confirm the jumper settings on the drive.

Verify the System Setup drive-type values.

The error message “Microsoft Windows 32-bit disk driver (WDCTRL) phase 03, 3f” appears when you open Windows.

A device conflict occurs between the native Windows 32-bit disk access driver and drives with more than 528 Mbytes. To get the advantages of 32-bit disk access and more, install the SEG32BIT 32-bit disk access driver. See “Windows 32-bit disk access” on page 21 for installation instructions.

Disabling EZ-Drive

To disable EZ-Drive, remove the EZ-Drive boot information writ- ten to the boot sector of Drive C. Your computer will stop access- ing EZ-Drive-installed drives with more than 528 Mbytes. The data files are not affected. For this operation, you need a bootable diskette and a diskette that has the FDISK utility.

Note. Before you disable EZ-Drive, back up your data files.

1.Turn the computer off.

2.Insert a bootable diskette into Drive A and turn the com- puter on. Your computer must boot to Drive A without loading EZ-Drive into the system memory.

3.When the boot cycle is complete, place a diskette that has the FDISK utility in Drive A if it is not on the boot diskette.

4.Type fdisk/mbr and press ENTER. This command erases the EZ-Drive-modified master boot record on Drive C and replaces it with the standard DOS master boot record. The computer can no longer identify drives with more than 528 Mbytes installed using EZ-Drive. You must partition and format the drive to make it accessible (see page 20).

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Seagate ST31270A manual System error message, HDD controller failure appears, Disabling EZ-Drive