Finding More Help | Seagate STBF500101 specs

6. Troubleshooting	Finding More Help

I know the GoFlex Satellite device is broadcasting, but I can’t connect to it

Three or more wireless-enabled devices can stream from the GoFlex Satellite device at one time.To see how many devices are currently connected to the GoFlex Satellite device, open the GoFlex media app and tap the Connected icon.

The GoFlex Satellite device beeps when I plug it in to my computer

Your GoFlex Satellite device is low on battery power. Connect your GoFlex Satellite device to a power outlet using the included USB to DC power cable and the USB wall adapter to charge the device.

Album cover art appears in my photo slideshows

Your GoFlex Satellite device includes pictures that are larger than 50 kilobytes in its collection of photos, so album cover art larger than this will appear in photo slideshows. To prevent album cover art from appearing in slideshows, make sure that album cover art is smaller than 50 kilobytes.

Finding More Help

If you haven’t found answers to your questions, go to www.seagate.com/support/ goflexsatellite and review:

•How-to videos

•Firmware updates (when available)

•Software updates (when available)

•FAQs

In addition to the information provided in this guide, you can view a video located on your GoFlex Satellite device for an overview of setting up and using your new GoFlex Satellite device. To view the video, connect the GoFlex Satellite device to your computer and locate the video titled “Getting Started.”

GoFlex Satellite™ User Guide

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Seagate STBF500101 manual Finding More Help, Album cover art appears in my photo slideshows

Contents

GoFlex Satellite User Guide GoFlex Satellite User Guide Important Note FCC Radiation Exposure Statement Regulatory Compliance FCC Class B Information Déclaration dexposition aux radiations Battery SafetyIndustry Canada Radiation Exposure Statement GoFlex Satellite User Guide GoFlex Satellite User Guide Contents An Overview of Your GoFlex Satellite Device About This Guide Introduction Supported Devices Product SpecificationsSupported Web Browsers For Laptops, Tablets, and Smartphones Hardware SpecificationsSupported File Types For iPads About GoFlex Satellite Wi-Fi Security Unpacking Your Box Setting up the GoFlex Satellite Device Loading Content Connecting Your GoFlex Satellite Device to Your ComputerSetting up Your Device and Loading Content Set up Your Device Connecting to Your GoFlex Satellite Network Disconnecting and Powering On GoFlex Satellite User Guide Select Apple System Preferences Connecting to the GoFlex Satellite Network from a Smartphone Enjoying Your Videos, Photos, and Music Installing GoFlex Satellite appsInstalling the GoFlex Media app Installing Seagate Media Sync Playing Videos Searching for FilesTo search for a file from a browser To pause a video To play a video To stop playback of a video Viewing Photos To stop playback of a slideshow To view a slideshow Music View Playing Music To pause the currently playing song, tap the button To control the currently playing song Documents Screen Viewing Documents Viewing Files on a Partitioned Drive Viewing Content in Folders Rearranging Files in the app Downloading Content to Your Media Device or Computer Synchronizing Your Files with Seagate Media Sync Copying and Synchronizing Files Using a Mac Computer Seagate Media Sync for Mac Using Automatic Sync Simple iPad Sync Copying and Synchronizing Files Using a Windows ComputerSimple Sync Custom Sync Seagate Media Sync Managing Your Connected Drives Viewing Device Information Changing the Seagate Advisor Setting Restarting Your GoFlex Satellite Device Resetting Your GoFlex Satellite DeviceSelect Settings, and then select Restart Satellite Managing Your GoFlex Satellite Device Shutting Down the GoFlex Satellite Device Restoring GoFlex Satellite to its Original SettingsTo restore your GoFlex Satellite device Select Restore All Settings. Or Changing the Name of Your GoFlex Satellite Device Disconnecting From the GoFlex Satellite NetworkSetting a Password Updating GoFlex Satellite Software Changing the Language of the GoFlex Media app Deleting Content from Your GoFlex Satellite Device An Overview of Your GoFlex Satellite Device Power LEDUnderstanding the Components of Your GoFlex White blink Activity Adapter cable activity lights Charging GoFlex Satellite Charging the Battery Common Problems and Solutions TroubleshootingCan’t connect wirelessly to the GoFlex Satellite Device My computer won’t connect to GoFlex Satellite Song, video or other file won’t playMistakenly reformatted the drive for my Mac Can’t connect to GoFlex Satellite from my smartphone Album cover art appears in my photo slideshows Finding More Help