Troubleshooting 3-1

Chapter 3

Troubleshooting

Troubleshooting

This chapter gives solutions to some printer problems you may
have.
General problems
The lights on the control panel do not come on.
Make sure that the power supply cables a re co rrectly plugged into
the printer, the power unit, and to the pow e r o utlet.
Make sure that power is supplied to the po wer outlet. If the outlet
is controlled by a switch or timer, use another outlet.
Printing problems
An ERROR light is blinking and th e printer does not pr int.
First, turn off the printer and check for a pape r j am. (See the paper
jam description on page 3-3.)
If there is no paper jam, turn off the printer and turn it b ack on after
about 10 seconds. If the ERROR light is still flashing, contact a
qualified service person.
The ERROR light is off, but nothing is printed.
Try to run the self test to check t hat the printer works properly. See
the self test instructions in Chapte r 1 to run the self test. If the self
test does not work, contact your dealer or a qualified service
person.