TROUBLESHOOTING AND MAINTENANCE

Problem

Cause and solution

Page

 

 

Misfeed occur.

 

 

 

 

→ To remove the misfeed, see "MISFEED

80

 

 

 

REMOVAL".

 

 

 

 

 

 

 

 

 

The paper is outside of the specified

 

 

 

 

size and weight range.

18

 

 

 

→ Use copy paper within the specified

 

 

 

 

 

 

 

range.

 

 

 

 

 

 

 

 

 

Paper curled or damp.

 

 

 

 

→ Do not use curled or crimped paper.

 

 

 

 

Replace with dry copy paper. During

 

 

 

 

periods when the machine is not used

-

 

 

 

for a long time, remove the paper from

 

 

 

 

the tray and store it in a dark place in a

 

 

 

 

bag to prevent moisture absorption.

 

 

 

 

 

 

 

 

 

Paper is not loaded properly.

 

 

 

 

→ Make sure that the paper is properly

19

 

 

Paper misfeed.

loaded.

 

 

 

 

 

 

 

Pieces of paper inside machine.

81

 

 

 

 

 

 

→ Remove all pieces of misfed paper.

 

 

 

 

 

 

 

 

 

 

 

 

Too much paper is loaded in the tray.

 

 

 

 

→ If the stack of paper is higher than the

 

 

 

 

indicator line on the tray, remove some

19

 

 

 

of the paper and reload so that the

 

 

 

 

stack does not exceed the line.

 

 

 

 

 

 

 

 

 

Some sheets of paper stick together.

21

 

 

 

→ Fan the paper well before loading it.

 

 

 

 

 

 

 

 

 

 

 

 

The guides on the bypass tray do not

 

 

 

 

match the width of the paper.

22

 

 

 

→ Adjust the guides to match the width of

 

 

 

 

 

 

 

the paper.

 

 

 

 

 

 

 

 

 

The bypass tray extension is not pulled

 

 

 

 

out.

22

 

 

 

→ When loading a large size of paper, pull

 

 

 

 

 

 

 

out the extension.

 

 

 

 

 

 

 

 

 

The scanner glass in the RSPF is dirty.

 

 

 

 

→ Clean the long, narrow glass in the

88

 

8

 

RSPF.

 

 

 

 

 

 

White or black lines

The TD cartridge or drum cartridge is

 

 

dirty.

 

 

 

appear on copies.

89

 

 

→ Clean the TD cartridge or drum

 

 

 

 

 

 

 

cartridge.

 

 

 

 

 

 

 

 

 

The transfer charger is dirty.

90

 

 

 

→ Clean the transfer charger.

 

 

 

 

 

 

 

 

 

 

 

75