TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

See

 

page:

 

 

 

 

 

The printer

The interface cable might

Check the interface cable

Copier*2

 

prints wrong

not be connected properly.

connection.

 

 

 

data or

 

 

 

 

 

The interface cable

Use the interface cable included with

25

 

 

incorrect

 

 

characters.

specifications may be

the AL-840. See the parallel

 

 

 

 

incorrect.

interface specifications.

 

 

 

 

 

 

 

 

Printing is

If using Windows 3.1x, Print

Double-click the Printers icon in

 

too slow.

manager may be disabled.

Control Panel and check the Use

 

 

 

 

 

Print Manager box.

 

 

 

 

 

 

 

 

 

There may be too many

Close all unnecessary applications

 

 

applications open.

before printing.

 

 

 

 

 

 

 

 

 

RAM disk is used in the

Reduce the RAM disk size or do not

 

 

computer.

use the RAM disk.

 

 

 

 

 

 

 

 

 

 

The resolution is set to 600

Set the resolution to 300 dpi.

14

 

 

 

dpi.

 

 

 

 

 

 

 

 

 

 

The computer may have

Install more random-access memory

 

 

insufficient random-access

(RAM) in your computer.

 

 

 

 

memory (RAM).

 

 

 

 

 

 

 

 

 

*1 See the section on LOADING COPY PAPER.

*2 See the section on CONNECTING THE INTERFACE CABLE.

STATUS MONITOR

When printing starts, the status monitor screen will appear on the computer display. The status monitor displays the printer state and information on the current print job.

The status monitor displays the following types of messages,Normal, Warning and Fault. If an error message appears, check the message description below and perform the listed task.

“Copier” in the column “See page:” indicates the description is in the copier operation manual.

Normal Messages

The following messages indicate the current state of the printer. Since the operation is normal, you need not take any measures.

Message

Description

Ready

The printer is idle and ready for the next print job.

 

 

Spooling or Printing in progress

A spooling or printing job is in progress.

 

 

Copying in progress

A copying job is in progress.

 

 

3

Printer trouble?

19

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Image 21
Sharp AL-840 Status Monitor, See the section on Connecting the Interface Cable, Normal Messages, Message Description