S E R V I C E C A L L C H E C K / T R O U B L E S H O O T I N G C H A R TSERVICE CALL CHECK

If EE is displayed or you think the oven is not working properly, check the chart below before consulting a Sharp Authorized Servicer. This will help to prevent unnecessary service calls.

TROUBLESHOOTING CHART

ERROR MESSAGE / INFORMATION MESSAGE

MESSAGE ON DISPLAY

ACTION

 

 

 

ERROR

EE05

Press STOP/CLEAR and check that installation is correct.

MESSAGE

 

Check page 3. Be sure there is sufficient space surround-

 

 

ing the oven for proper performance. If there is sufficient

 

 

space, descale by following the instructions on page 31.

 

 

 

 

EE12

Press STOP/CLEAR and drain the water using DRAIN

 

 

WATER instructions on page 13.

 

 

 

 

EE15

Press STOP/CLEAR and descale using DESCALE in-

 

 

structions on page 31. Should these steps not restore

 

 

the oven performance or should there be other error num-

 

 

bers in the display, disconnect the oven from the wall

 

 

outlet, call or carry-in the oven to a Sharp Authorized

 

 

Servicer.

 

 

 

INFORMATION

Fill reservoir.

* There is not enough water in the reservoir for the

MESSAGE

 

chosen cooking operation. Remove reservoir and fill

 

 

with water to the MAX mark. Place in the reservoir

 

 

cavity correctly and push firmly into place. Press

 

 

START.

 

 

* If START pad is pressed while the oven is checking

 

 

the water amount, this message may be displayed.

 

 

Press START pad again.

 

 

 

 

Check reservoir position.

Remove the reservoir. Place in the reservoir cavity cor-

 

 

rectly and push firmly into place. Press START again.

 

 

 

 

Wait until oven is cool.

The oven is too hot to use either DEFROST or PROOF.

 

 

Remove the food from the oven and allow oven to cool

 

 

until display clears.

 

 

 

 

Descaling necessary

Follow step-by-step instructions for descaling on page 31. When

 

 

the drained water in the base tray has white or gray grains in it,

 

 

the oven needs descaling. The frequency of descaling will de-

 

 

pend on the hardness of your water; the harder the water the

 

 

more often descaling will be needed. If "Descaling necessary"

 

 

appears frequently, you may use distilled water instead of tap

 

 

water. This will reduce, but not eliminate, the need to descale.

 

 

 

 

Water cannot be pumped.

* Remove the reservoir and check that it is filled, the air holes

 

 

are not clogged, the reservoir filter is not clogged and that

 

 

there is no damage to the reservoir. When filled to the MAX

 

 

mark, position the reservoir correctly and push firmly into

 

 

place. Reprogram and touch START.

 

 

* If message is still in the display, follow step-by-step instruc-

 

 

tions for descaling on page 31.

 

 

* If message is still in the display, call or carry-in the oven to

 

 

a Sharp Authorized Servicer.

 

 

 

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