Sharp MX-2310U Troubleshooting, When Installation Was Not Successful, Problem, Point to check

4 TROUBLESHOOTING

WHEN INSTALLATION WAS NOT

SUCCESSFUL

This section provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem.

• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

• The machine is not detected (when connected to a network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

• The plug and play screen does not appear (USB connection in Windows).. . . . . . . . . . . . . . . . . . . . . 41

• The printer driver is not installed correctly by plug and play (USB connection in Windows). . . . . . . . . 42

• The printer driver cannot be installed (Windows 2000/XP/Server 2003) . . . . . . . . . . . . . . . . . . . . . . . 42

Problem	Point to check	Solution
The software cannot	Is there sufficient free space on your	Delete any unneeded files and applications to increase
be installed.	hard drive?	free space on your hard drive.
	Are you using an operating system that	Make sure that the software can run on your operating
	is not supported?	system.
The machine is not
	Is the IP address of the machine	If the IP address of the machine is not configured, the
detected (when	configured?	machine will not be detected. Make sure that the IP
connected to a		address is configured correctly in "Network Settings" in
network).		the machine's system settings (administrator).
		➞System Settings (Administrator) > "Network Settings"
	Is your computer connected to the same	Windows:
	network as the machine?	If the machine and your computer are not connected
		to the same local area network, the machine will not
		be detected. If the two are connected to different
		sub-networks, click the [Specify condition] button and
		enter the machine's name (host name) or IP address
		to search for the machine.
		Macintosh:
		If multiple AppleTalk zones exist, select the zone to
		which the machine is connected from the menu.

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