Troubleshooting

Before calling for repair services, make sure following checks for possible remedies to the encountered symptoms.

Problem

Check item

Page

 

 

 

 

 

 

• Is the power cord disconnected?

14

 

• Is the main power switch set to “OFF (O)”?

19

There is no picture or sound.

• Is the monitor in standby mode (the power LED

19

illuminating in orange)?

 

 

• Make sure correct input mode is selected.

20

 

• If any external equipment is connected, make

 

sure the equipment is operating (playing back).

 

 

 

 

 

 

 

• Are the batteries inserted with polarity ( ,

 

)

18

 

 

 

aligned?

 

 

• Are the batteries worn out?

18

Remote control does not work.

• Point the remote control unit toward the monitor’s

18

 

remote control sensor.

 

 

• Is the menu display hidden or is operation

32

 

disabled?

 

 

 

 

 

 

 

• Are audio cables connected properly?

11 to 13

Sound from left and right speakers is

• Make sure audio cables for external speakers are

13

reversed.

connected properly: left and right cables may be

 

reversed or one of the two cables may not be

 

Sound is heard from only one side.

 

connected.

 

 

 

 

• Check the setting of BALANCE for AUDIO.

27

 

 

 

 

 

 

• Is the sound muted?

20

 

• Make sure the volume is not set to minimum.

20

 

• Is the PC audio cable (commercially available)

11

There is a picture but no sound.

connected?

 

 

• Are audio cables connected properly?

12

 

• Is the audio signal input properly to the audio

11 to 13, 20

 

input terminal corresponding to the selected video

 

 

input terminal?

 

 

 

 

 

 

Faint color or bad hue.

• Check “COLORS” and “TINT” adjustments.

27

• Make sure the connection sequence is correct.

11 to 13

 

 

 

 

 

 

• The signal may be incompatible.

50

Unstable video

• Try the automatic screen adjustment when the PC

31

 

analog RGB input terminal is used.

 

 

 

 

Control buttons do not work.

Some kind of load noises from outside might

-

interfere with normal operation.

 

The remote control does not work.

 

• Turn off the power and turn it on after waiting at

 

There is no picture.

 

least 5 seconds, and then check the operation.

 

 

 

 

• When the internal temperature of the monitor

48

When “TEMPERATURE” is displayed

rises excessively, the brightness of the backlight

 

decreases in order to prevent

 

high-temperature-related problems. Remove the cause of the excessive rise in temperature.

ENGLISH

47 E