Appendix

Appendix

Troubleshooting

The following conditions do not always denote trouble. Therefore, perform the checks described below before calling for service. If the problem cannot be corrected by the use of this guide, remove the main plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in order to obtain service. Where this is not possible, please visit our web-site www.sharp.co.uk/customersupport.

Customers without Internet access may telephone 08705 274277 during office hours (or (01)676 0648 if telephoning from Ireland).

Certain replacement parts and accessories may be obtained from our main parts distributor, who can be contacted on the following numbers:

WILLOW VALE ELECTRONICS LTD.: 0121 766 5414

In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is supplied at the time of purchase.

 

Symptom

Possible cause

Suggested solution

 

 

 

 

 

No power.

Power source is not properly con-

Connect power source properly

 

 

nected.

(pp. 5, 8).

 

 

Battery pack is not charged.

Charge battery pack sufficiently

Power

 

 

(p. 7).

 

Dew in camcorder.

Wait until dew dries (p. xi).

 

 

Safety function is in effect.

Set Power switch to OFF and re-

 

 

 

move battery pack. Wait for 2 sec-

 

 

 

onds, then reinstall battery pack

 

 

 

and turn on power (pp. 5, 6).

 

Start/Stop button

Erasure-protect tab on video cas-

Close tab or use a new cassette

 

does not work.

sette is open.

(p. 66).

 

Power suddenly turns

Camcorder left in Recording

Set Power switch to OFF and then

 

off.

Standby mode for 5 minutes in

back to Camera mode.

 

 

Camera mode.

 

mode

Auto focus does not

Manual Focus mode is engaged.

Set to Auto Focus mode (p. 48).

work.

Zoom used on close subject.

Zoom out from subject (p. 20).

 

Camera

 

 

cal stripes.

Focus manually (p. 47).

 

 

Subject has little contrast in bright-

 

 

ness, or is full of horizontal or verti-

 

 

Bright subject pro-

Occurs when shooting subject with

 

 

duces wide vertical

strong contrast to the background.

——

 

lines.

Does not indicate a malfunction.

 

 

 

 

 

 

Display automatically

Camcorder is in Demo mode.

Set the DEMO MODE menu item to

 

changes in Camera

 

“OFF” (p. 64).

 

mode.

 

 

70

Page 82
Image 82
Sharp VL Z 1 H operation manual Troubleshooting, Symptom Possible cause Suggested solution