Appendix

Appendix

Troubleshooting

Problem

Causes and remedies

 

 

Drivers not found.

A WLAN or LAN adapter may have been installed on your PC

 

already. You may be looking for the drivers in the wrong

 

installation path.

 

ì Enter the path name for the drivers manually. The drivers

 

are stored in

 

CD-ROM:\Installation\Gigaset USB Adapter 300\Driver

 

 

Gigaset WLAN

The Gigaset WLAN Adapter Monitor or the device driver were

Adapter Monitor

not installed correctly or the device has been deactivated in the

icon does not appear

device manager.

in the taskbar.

ì First check in the device manager on the control panel

 

whether the device exists and has been activated. If not,

 

activate it. If it is not there, uninstall the software and

 

install it again as described in the section entitled "Install-

 

ing the Gigaset USB Adapter 300" on page 11.

 

 

The PC does

The Gigaset USB Adapter 300 is not connected correctly.

not recognise the

ì Remove the Gigaset USB Adapter 300 or the USB cable

Gigaset USB Adapter

300.

from the USB port and insert it again.

ì Check in the device manager of the Windows operating

 

 

system whether the USB slot is activated. If not, activate it.

 

 

The WPS registration

Access control via a mac address filter is activated on the access

cannot be estab-

point.

lished.

ì Enter the PC in the mac address filter on the access point

 

and then start the WPS registration. You will find further

 

information in the user manual for your access point.

 

 

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