Appendix

Problem

Causes and remedies

 

 

The connection qual-

ì Increase the distance between your

ity is poor or there is

Gigaset USB Adapter 300 and the device causing the

interference.

interference.

 

ì Make sure that the PC on which the Gigaset USB Adapter

 

300 is installed and the device causing the interference are

 

connected to the power supply via different sockets.

 

ì Do not place your PC with the Gigaset USB Adapter 300

 

near microwave devices or devices with wireless video-

 

audio transmission, e.g. room monitors such as baby

 

alarms, or near large metal objects.

 

ì A wireless network in the neighbourhood may be using the

 

same channel. Change the radio channel for all the wire-

 

less devices within your network.

 

ì Align the antenna at the access point.

 

ì Choose another place for your PC.

It takes a long time to

Depending on the environment and the devices, setting up a

set up a connection.

connection may take a while.

 

ì Click Scan on the Site Monitor tab or double-click the net-

 

work in question.

You cannot establish

If you cannot establish a connection between your Gigaset USB

a connection to the

Adapter 300 and an access point, try one or more of the follow-

access point.

ing:

 

ì Make sure that the physical connection of the access point

 

operates reliably.

 

ì Make sure that the same SSID is used for the Gigaset USB

 

Adapter 300 and the access point.

 

ì Check whether the security settings configured for the

 

Gigaset USB Adapter 300 match those for the access point,

 

e.g. the same key for WEP encryption.

 

ì Check whether your access to the access point is blocked by

 

other security measures, e.g. by a MAC filter or filter for IP

 

addresses.

 

ì Make sure that the IP address and the subnet mask are con-

 

figured correctly on the IP Settings tab.

 

As a rule, it is necessary to assign dynamic IP addresses

 

when operating a network in infrastructure mode.

 

 

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