10.11.00 u35err.fm U35 - english, A31008-H4800-A1-1-7619
75
Troubleshooting
Problem
Possible causes
Possible corrective measures
MultiMediaCard
cannot be read.
Incorrect format, contacts
dirty
Format MultiMediaCard, clean contacts.
MultiMediaCard
cannot be written
to.
MultiMediaCard write-
protected
Replace MultiMediaCard.
No connection to
the network
Signal weak Move higher, to a window or open space.
Outside GSM range Check Service Provider coverage map.
SIM card not valid Use another phone to contact Service Provider.
New network not authorized Try manual selection or select different network
(see p.62).
Network barring is set Check barrings (see p.62).
Network overloaded Try again later.
Phone loses net-
work.
Signal too weak Reconnection to another Service Provider is automatic
(see p.62). Deactivation and activation may speed
thisup.
Calls not possible Dialling error New network not authorized (see p.62).
2nd line set Set other call line (see p. 61).
New SIM card inserted Check for new restrictions.
Charge limit reached Contact Service Provider or reset limit with PIN 2
(see p.54).
Certain uses of the
phone not possible
Call restrictions are set. Barrings may be set by your Service Provider. Check
barrings (see p.61).
The phone number has more
than 20 digits.
Check phone number.
Entries cannot be
made in address
book.
MultiMediaCard not inser-
ted
Insert MultiMediaCard with address book.
Address book is full. Delete address book entries (see p.20).
Address book
cannot be found.
MultiMediaCard has been
changed or is not inserted.
Insert MultiMediaCard with address book.
Language cannot be
selected.
File deleted from the Multi-
MediaCard
Load language file from the CD ROM with Data Ex-
change software (see p.9).
Transferred music
files not found.
The files have not been co-
pied into the MP3 folder.
Use the MultiMediaCard Explorer to move files to
the MP3 folder (see p.67).