Questions & Answers | 71 |
If you have any questions about using your phone, visit us at
| Problem | Possible causes | Possible solution |
Phone cannot | On/Off key not pressed long | Press On/Off key for at least 2 seconds. |
be switched on. enough. |
| |
| Flat battery. | Charge battery. Check charging indicator in the |
|
| display. |
| Battery contacts dirty. | Clean contacts. |
| See also below under “Charging |
|
| error”. |
|
Standby time is | Frequent use of organiser and | Restrict use if necessary. |
too short. | games. |
|
| Display illumination on. | Switch off display illumination (p. 51). |
| Unintentional keystrokes | Activate key lock (p. 52). |
| (illumination!). |
|
Charging error | Battery totally discharged. | 1) Plug in power supply unit, battery is on charge. |
(charge icon |
| 2) Charge icon appears after approx. 2 hours. |
not displayed). |
| 3) Continue to charge battery. |
| Temperature out of range: | Make sure the ambient temperature is right, wait for |
| +5 °C to +40 °C. | a while, then recharge. |
| Contact problem. | Check power supply and connection to the phone. |
|
| Check battery contacts and connection socket, clean |
|
| them if necessary, then insert battery again. |
| No mains voltage. | Use different mains power socket, check mains |
|
| voltage. |
| Wrong charger. | Only use original Siemens accessories. |
| Battery faulty. | Replace battery. |
SIM error. | SIM card not correctly inserted. | Check that the SIM card is inserted correctly (p. 8). |
| Dirty SIM card contacts. | Clean SIM card with a dry cloth. |
| SIM card with wrong voltage. | Use 3V SIM cards only. |
| SIM card damaged (e.g. broken). Carry out a visual check. Ask service provider to | |
|
| change SIM card. |